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- Tasks: Become a customer expert, guiding home improvement projects and ensuring great service.
- Company: Join B&Q, a diverse and inclusive team that values every individual.
- Benefits: Enjoy competitive pay, 6.6 weeks holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Make a real difference in customers' lives while expanding your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible hours with generous breaks and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need: Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor - Checkouts in Wrexham employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Wrexham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, especially around diversity and inclusion, and think about how you can contribute to that culture. This will show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Be flexible and open-minded! The job requires working various shifts, so be prepared to discuss your availability. Show that you're adaptable and willing to learn new things, especially when it comes to technology and store displays.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Advisor - Checkouts in Wrexham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how it connects to your experiences.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience you have in customer service or teamwork, and mention how you can contribute to making our store look great!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics and the products the company offers. Being able to chat confidently about tools, materials, and DIY projects will show your passion and expertise.
✨Show Off Your People Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples of how you've helped others in the past, whether it’s resolving an issue or providing excellent service. This will highlight your friendly and outgoing nature.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work varied hours, including weekends and holidays. Showing that you're adaptable and can fit into their rota will make you a more attractive candidate.
✨Embrace Learning Opportunities
Express your eagerness to learn new technologies and skills during the interview. Mention any previous experiences where you’ve quickly picked up new systems or processes, as this aligns perfectly with what they’re looking for.
