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For Companies At a Glance
- Tasks: Engage with trade members, recommend products, and build strong relationships.
- Company: Join a dynamic team at TradePoint, where every day is different.
- Benefits: Flexible hours, training opportunities, and a supportive team environment.
- Why this job: Make a real difference for trade members while developing your skills.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Perfect for those who thrive in a fast-paced, team-oriented setting.
The predicted salary is between 28800 - 43200 £ per year.
The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members and get to know them and their business through great conversations, meaning you’re in the best position to recommend the right products and services for them.
What we need:
- A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.
- You adjust your approach in different situations and know how to build relationships with customers.
- You’ve got an eye for new business opportunities.
- You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up for our trade loyalty scheme.
- You’ll be happy to continuously develop your skills through training and by learning from others.
- You’re happy to pitch in as part of a team and flexible enough to work on a rota that includes weekends and evenings.
Customer Advisor - TradePoint in West Thurrock employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - TradePoint in West Thurrock
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with trade members daily, think about how you can showcase your ability to build relationships during the interview. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to share examples of how you've helped customers in the past. Think of specific situations where you identified a need and provided a solution. This will demonstrate your problem-solving skills and customer focus.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor - TradePoint in West Thurrock
Some tips for your application 🫡
Show Your Communication Skills: As a Customer Advisor, you'll need to be a great communicator. Make sure your application reflects your ability to engage with different people. Use clear and friendly language to show us you can build relationships effortlessly.
Highlight Teamwork Experience: We love team players! In your application, share examples of how you've worked well with others in the past. This will help us see that you're ready to pitch in and collaborate with colleagues at TradePoint.
Demonstrate Flexibility: Since the role involves working on a rota, it's important to show us that you're flexible. Mention any previous experiences where you've adapted to changing schedules or taken on different roles within a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at B&q
✨Know Your Trade
Familiarise yourself with the products and services offered by TradePoint. Understanding the trade industry and the specific needs of trade members will help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with customers or colleagues in the past. Highlight your ability to adjust your approach based on different situations, as this is crucial for building relationships with trade members.
✨Demonstrate Team Spirit
Be ready to discuss your experiences working in a team. Share instances where you collaborated effectively with others, showing that you're a team player who can pitch in and support colleagues when needed.
✨Emphasise Your Flexibility
Since the role requires working on a rota that includes weekends and evenings, express your willingness to be flexible with your schedule. This shows that you're committed to the job and ready to meet the demands of the position.