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- Tasks: Help customers design their dream kitchens and bathrooms using innovative software.
- Company: Join B&Q, a leader in home improvement with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Why this job: Make a real difference in people's homes while developing your sales and design skills.
- Qualifications: Strong communication skills and a passion for design are essential.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
The predicted salary is between 13 - 16 £ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.71 per hour
B&Q Washington
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Washington employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Washington
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a Showroom Advisor.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common customer scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and problem-solving skills, which are key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Showroom Advisor in Washington
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping customers shine through. We want to see how you can bring our customers' bold ideas to life and make their home improvement dreams a reality!
Tailor Your Application: Make sure to customise your application to highlight your skills in communication and relationship building. We’re looking for someone who can connect with customers and colleagues alike, so show us how you fit the bill!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and relevant to the Showroom Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with B&Q.
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research B&Q and their values. Understand their commitment to helping customers improve their homes and how you can contribute to that mission as a Showroom Advisor. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Showroom Advisor, you'll need to communicate effectively with customers and colleagues. Prepare examples of how you've successfully built relationships or resolved issues in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Design Eye
Since the role involves creating inspirational designs, be ready to discuss your design ideas and how you approach projects. Bring along a portfolio or examples of previous work if possible. This will give the interviewers a tangible sense of your creativity and problem-solving skills.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might have to interact with a 'customer'. Practice asking open-ended questions and providing tailored solutions based on their needs. This will help you demonstrate your customer service skills and ability to convert ideas into sales.
