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- Tasks: Be the go-to person for customers, helping with home improvement and ensuring a great store experience.
- Company: Join B&Q, a leading home improvement retailer with a friendly team culture.
- Benefits: Enjoy a competitive salary, generous holiday, shopping discounts, and wellbeing perks.
- Why this job: Make a difference in customers' lives while learning about home improvement.
- Qualifications: Enthusiastic, friendly, and eager to learn; tech-savvy is a plus!
- Other info: Flexible shifts available, perfect for students looking for part-time work.
The predicted salary is between 12 - 13 £ per hour.
Part time - 20 hours per week
Fixed Term Contract until 31 January 2026
Shifts available Monday – Sunday, 7:00 am – 8:00 pm
UK notional hourly rate £12.71 per hour
What's the job? Join our team and become an expert advisor and guide. You will be the first point of contact for customers, helping them with home improvement projects, selling products, handling click & collect, setting up displays, and ensuring the store looks great. Great customer service at the tills will be your main aim.
What We Need:
- Happy to help, eager to learn, enthusiastic about home improvement.
- Friendly, outgoing, team player, and flexible with weekends, evenings, and bank holidays.
- Comfortable using new technology and learning new ways of working.
What's in it for me? As part of our team you will be valued and part of a diverse, inclusive environment. We offer a competitive salary, an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts and various wellbeing benefits. You’ll also get generous breaks to refresh during your shift.
If you require any recruitment adjustments, please contact recruitment@b-and-q.co.uk.
Seniority level: Entry level
Employment type: Part‑time
Job function: Other Retail
Customer Advisor - Checkouts in Washington employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Washington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think about how you can make their experience memorable. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your enthusiasm! During the interview, let your passion for home improvement shine through. Share any personal projects or experiences that highlight your eagerness to learn and help others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Checkouts in Washington
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for home improvement shine through! We want to see that you're eager to help customers and learn new things. A bit of personality goes a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Mention any relevant experience or qualities that make you a great fit for being a Customer Advisor at B&Q.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a standout candidate for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at B&q
✨Know Your Stuff
Familiarise yourself with B&Q's products and services, especially those related to home improvement. Being able to discuss specific items or projects will show your enthusiasm and readiness to help customers.
✨Show Off Your People Skills
As a Customer Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone out.
✨Be Flexible and Positive
Highlight your willingness to work varied shifts, including weekends and evenings. A positive attitude can make a huge difference, so come across as friendly and eager to learn during the interview.
✨Tech Savvy is Key
Since you'll be using technology for tasks like click & collect, brush up on any relevant tech skills. If you're comfortable with new systems, mention this in your interview to show you're ready to adapt.
