At a Glance
- Tasks: Help customers with their home improvement needs and manage click-and-collect services.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Great career growth opportunities in a dynamic and inclusive environment.
- Why this job: Be part of a supportive team making a real difference in customers' lives.
- Qualifications: Organised, friendly, and flexible; able to handle various products and learn new tech.
The predicted salary is between 27300 - 27300 £ per year.
Shifts available Monday to Sunday, 7.00am - 10.00pm UK Notional hourly rate £13.10 per hour.
Overview: Store to Home Picker – Part Time (24 hours per week) – 3 Month Fixed Term Contract at B&Q, Warrington. We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What's the job? You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face-to-face and over the phone. Efficiency and safety will be vital, but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one‑hour click‑and‑collect service.
What We Need You’re an organised and analytical thinker, able to prioritise your time and keep things simple. You will support courier, click and collect, and home delivery services and handle products ranging from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role – you’ll be happy to expand your skills by using new technology and learning new ways of working. You must be flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people and want to help you be at your best. In addition to a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
If you require any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Store to Home Picker in Warrington employer: B&q
B&Q is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. Located in Warrington, our Store to Home Picker role offers a competitive salary alongside a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance. Join us to be part of a supportive work culture that prioritises employee wellbeing and growth opportunities, making a meaningful impact on our customers' lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store to Home Picker in Warrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences related to the Store to Home Picker role.
✨Tip Number 3
Show off your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Share these stories during your interview to highlight your friendly and efficient approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Store to Home Picker in Warrington
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Remember, we’re looking for organised thinkers, so show us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like supporting click-and-collect services and handling various products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Store to Home Picker, you'll need to communicate effectively with customers. Practice how you would explain product features or assist someone with their ideas. Think of examples from your past experiences where you’ve successfully helped customers, as this will demonstrate your ability to build relationships.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've handled busy situations in the past, especially if they involved heavy lifting or using new technology.
✨Be Flexible and Open-Minded
Flexibility is crucial for this position, so be ready to talk about your willingness to work varied shifts, including weekends and evenings. Highlight any previous experiences where you adapted to new challenges or learned new skills quickly, as this will show that you’re a great fit for the dynamic environment at B&Q.
