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- Tasks: Become a home improvement expert while providing top-notch customer service.
- Company: Join B&Q, a diverse and inclusive team that values every individual.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while learning new skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 18000 - 30000 £ per year.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor in Warrington employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Warrington
✨Tip Number 1
Get to know the company inside out! Before your interview, check out B&Q's values and recent projects. This way, you can show off your knowledge and passion for home improvement, which will definitely impress the hiring team.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be all about great customer service. Role-play with a friend or family member to get comfortable with common customer scenarios and how to handle them with a friendly approach.
✨Tip Number 3
Be ready to showcase your flexibility! Since the job involves working weekends and evenings, be prepared to discuss your availability during the interview. Highlighting your willingness to adapt will show that you're a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at B&Q!
We think you need these skills to ace Customer Advisor in Warrington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how it connects to your experiences.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight your customer service skills and any relevant experience that shows you’re eager to learn and help others. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by the company. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so be ready to share your stories!
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn during the interview. Share any experiences where you quickly picked up new skills or technologies, as this will demonstrate your adaptability.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Think of specific instances where you collaborated with others to achieve a goal. This will resonate well, as teamwork is essential in this role, especially during busy periods like weekends and holidays.
