At a Glance
- Tasks: Provide top-notch customer service and assist with home improvement projects.
- Company: Leading home improvement retailer in Uttoxeter with a focus on customer satisfaction.
- Benefits: Competitive salary, comprehensive benefits, and a diverse, inclusive workplace.
- Why this job: Join a dynamic team and help customers transform their homes while gaining valuable experience.
- Qualifications: Friendly attitude, eagerness to learn, and flexibility for weekend shifts.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading home improvement retailer in Uttoxeter is seeking a Checkouts Customer Advisor to provide outstanding customer service and support customers with their home improvement projects.
The role includes:
- Working on the tills
- Assisting with click & collect
- Ensuring store displays are appealing
Applicants should be friendly, eager to learn, and flexible with scheduling, including weekends. A competitive salary and a comprehensive benefits package are offered, promoting diversity and inclusion in the workplace.
Checkout Customer Advisor: Help Customers at Home in Uttoxeter employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Checkout Customer Advisor: Help Customers at Home in Uttoxeter
β¨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you connect with the interviewer and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice common interview questions, especially those related to customer service. Think about your past experiences and how they relate to helping customers with their home improvement projects.
β¨Tip Number 3
Dress appropriately for the interview. A smart-casual look is usually a safe bet, as it shows you respect the opportunity while still fitting in with the retail environment.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Checkout Customer Advisor: Help Customers at Home in Uttoxeter
Some tips for your application π«‘
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your enthusiasm for helping customers and your eagerness to learn. A bit of personality can make your application stand out.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service or retail. Mention any specific skills that relate to the role, like working on tills or assisting with click & collect, to show us youβre a great fit!
Be Flexible: Since the role requires flexibility with scheduling, including weekends, itβs a good idea to mention your availability in your application. This shows us youβre ready to jump in and help out when needed!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important updates about your application status!
How to prepare for a job interview at B&q
β¨Know the Company
Before your interview, do a bit of research on the home improvement retailer. Understand their values, products, and what makes them stand out in Uttoxeter. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
As a Checkout Customer Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond to help someone.
β¨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your customer interaction skills. Practice responding to common customer queries or complaints. This will demonstrate your ability to think on your feet and provide solutions effectively.
β¨Flexibility is Key
Since the job requires flexibility with scheduling, be prepared to discuss your availability openly. Highlight your willingness to work weekends and adapt to the store's needs. This shows that you're committed and ready to contribute to the team.