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- Tasks: Engage with trade members and provide tailored product recommendations.
- Company: Leading home improvement retailer in the UK with a focus on customer service.
- Benefits: Competitive hourly pay, holidays, and retirement plans.
- Why this job: Join a dynamic team and make a difference in customers' projects.
- Qualifications: Strong communication skills and a team-oriented mindset.
- Other info: Flexible part-time hours of 12 or 16 per week.
The predicted salary is between 11 - 16 £ per hour.
A leading home improvement retailer in the UK seeks a Customer Advisor for their TradePoint service. This part-time role, requiring 12 or 16 hours per week, involves engaging with trade members to provide tailored product recommendations and support.
Successful candidates will have strong communication skills, be team-oriented, and willing to adapt to various customer interactions.
Competitive hourly pay and a range of benefits including holidays and retirement plans are offered.
TradePoint Customer Advisor (Part-Time) employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TradePoint Customer Advisor (Part-Time)
✨Tip Number 1
Get to know the company! Research their values and products so you can chat confidently about how you can help trade members. This shows you're genuinely interested and ready to engage.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with different customer scenarios. Being adaptable is key, especially in a customer-facing role like this.
✨Tip Number 3
Network with current employees if you can! They can give you insider tips on what it’s really like to work there and what the hiring managers are looking for. Plus, it might just give you an edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace TradePoint Customer Advisor (Part-Time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the TradePoint Customer Advisor role. Highlight your communication skills and any relevant experience with trade members or customer service. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at B&q
✨Know Your Products
Familiarise yourself with the products and services offered by the retailer. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Whether it's resolving a complaint or providing tailored recommendations, demonstrating your strong communication skills is key for this role.
✨Emphasise Teamwork
Think of instances where you've worked well in a team. This role requires collaboration, so be ready to share how you contribute to a positive team environment and support your colleagues.
✨Be Adaptable
Expect a variety of customer interactions and be prepared to discuss how you can adapt your approach based on different situations. Highlighting your flexibility will show that you're ready to meet the diverse needs of trade members.
