At a Glance
- Tasks: Engage with trade members, recommend products, and promote loyalty schemes.
- Company: B&Q, a leading home improvement retailer with a focus on teamwork.
- Benefits: Competitive hourly rate of £13.64, award-winning pension, and well-being benefits.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Join a dynamic team and make a real difference for trade customers.
- Qualifications: Customer service skills and a passion for helping others.
The predicted salary is between 21300 - 21300 € per year.
B&Q in Newbury is hiring a part-time Customer Advisor for TradePoint. You will engage with and advise trade members, recommend products, and promote loyalty schemes while flexibly covering shifts including evenings and weekends.
The position offers a competitive hourly rate of £13.64, along with a generous benefits package including an award-winning pension scheme and diverse well-being benefits. This is a permanent contract for 15 hours per week, focused on teamwork and customer engagement.
TradePoint Advisor - Part-Time Customer Expert employer: B&q
B&Q in Newbury is an excellent employer, offering a supportive work culture that prioritises teamwork and customer engagement. With a competitive hourly rate and a generous benefits package, including an award-winning pension scheme and diverse well-being initiatives, employees have ample opportunities for personal and professional growth in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land TradePoint Advisor - Part-Time Customer Expert
✨Tip Number 1
Get to know B&Q and their TradePoint services inside out! Familiarise yourself with their products and loyalty schemes so you can impress during your chat. We want to see your passion for helping trade members!
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable advising and recommending products. The more natural you are, the better your chances of landing that part-time gig!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability for evenings and weekends. Show us that you're willing to adapt to the team's needs, and you'll stand out as a top candidate for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace TradePoint Advisor - Part-Time Customer Expert
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve engaged with customers and provided excellent support, especially in a trade environment.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter specifically for the TradePoint Advisor role. Mention why you’re excited about working at B&Q and how you can contribute to the team.
Be Flexible and Available:Since the role involves covering shifts including evenings and weekends, it’s a good idea to mention your availability in your application. We appreciate candidates who are flexible and ready to jump in when needed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and benefits there!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, brush up on the products and services offered by TradePoint. Being able to recommend specific items or explain loyalty schemes will show that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully engaged with customers. Highlight how you resolved issues or provided exceptional service, as this is key for a Customer Advisor position.
✨Flexibility is Key
Since the role requires covering shifts including evenings and weekends, be ready to discuss your availability. Showing that you’re flexible and willing to adapt will make you a more attractive candidate.
✨Teamwork Matters
Emphasise your ability to work well in a team. Share instances where you collaborated with others to achieve a common goal, as teamwork is essential in this role at B&Q.
