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- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive team.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and customer service.
- Other info: Flexible shifts available, with opportunities for personal growth and a diverse workplace.
The predicted salary is between 13 - 16 £ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.71 per hour
B&Q Telford
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Telford employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Telford
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common customer scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring along a portfolio of your previous work or examples of designs you've created. This will not only demonstrate your skills but also give you a chance to discuss your creative process during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Showroom Advisor in Telford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how excited you are about turning bold kitchen and bathroom ideas into reality!
Highlight Your Skills: Make sure to showcase your communication and relationship-building skills. We’re looking for someone who can connect with customers and colleagues alike, so don’t hold back on sharing relevant experiences.
Be Tech-Savvy: Since you'll be using software to create designs, mention any tech skills you have. We love candidates who are comfortable with technology and can use it to enhance the customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q's kitchen and bathroom products. Understand the features, benefits, and any current promotions. This knowledge will help you answer questions confidently and show your genuine interest in helping customers.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. Practice explaining complex ideas simply and clearly. You might even role-play with a friend to simulate customer interactions. This will help you demonstrate your ability to build relationships and provide excellent service during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle customer interactions. Think of examples from your past experiences where you successfully resolved issues or turned a challenging situation into a positive outcome. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork and Flexibility
B&Q values teamwork and flexibility, so be ready to discuss how you work well with others and adapt to changing situations. Share examples of times when you collaborated with colleagues or adjusted your schedule to meet team goals. This will show that you’re a great fit for their culture.
