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- Tasks: Lead and inspire your team while ensuring excellent customer service at the checkouts.
- Company: B&Q is dedicated to helping customers improve their homes with confidence and creativity.
- Benefits: Enjoy 20% discount, flexible learning, life assurance, and generous leave options.
- Why this job: Join a friendly team, develop your skills, and make a real impact on customers' lives.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Opportunities for career growth and access to an award-winning training platform.
The predicted salary is between 30000 - 42000 £ per year.
B&Q Shoreham believes anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. If you require any additional support or adjustments to help you make an application, please contact us.
Rewards:
- Discount card: Get 20% discount on your purchases at B&Q in-store and online, after you’ve been with us for 3 months.
- Share plans: From just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher shareholder.
- Life assurance: Ensures those close to you have some protection.
- Employee assistance programme: Free and confidential support and counselling for wellbeing, divorce, legal, and financial management.
- Pension: Access to the award-winning Kingfisher Pension Scheme, with contributions from us alongside your savings.
- Leave: Enjoy 6.6 weeks' leave, plus additional leave and cash rewards for long service anniversaries and milestone years.
- Health club discounts: Discounts on gym memberships for colleagues and their partners.
- Eye care: We pay for your eye test every two years and contribute towards glasses if needed.
- Cycling to work scheme: Helps colleagues spread the cost and save money on bikes and safety equipment.
- Long service: Extra annual leave and cash payment for every 10 years of service up to 40 years.
Training & Development:
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we’re here to help you make the most of every opportunity.
- Flexible learning with Leo: Your everyday learning and development partner, accessible anywhere, anytime, on any device.
- Developing in role: Continuous learning opportunities and experiences to develop your skills.
- Accelerated Development Talent Programmes: Programmes designed to help you practice skills, gain experiences, and learn from others.
- Induction: A programme to help new colleagues understand our values, customers, and how we work together.
A day in the life of a Team Leader involves working together with Department Managers to develop, inspire, and motivate teams. They support the day-to-day activities of their department and strive to create teams who take care of each other and the customers they help every day.
We’ll contact you with feedback, and maybe even a job offer. Check out our FAQs for more information about interviewing at B&Q.
Team Leader - Checkouts employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Checkouts
✨Tip Number 1
Familiarise yourself with B&Q's values and customer service philosophy. Understanding their commitment to improving customers' homes will help you align your responses during interviews and demonstrate that you're a good fit for the Team Leader role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight experiences where you've motivated others, resolved conflicts, or improved team performance, as these are key qualities for a Team Leader.
✨Tip Number 3
Research common challenges faced in retail management, particularly in checkouts. Being able to discuss potential solutions or improvements during your interview will demonstrate your proactive approach and understanding of the role.
✨Tip Number 4
Network with current or former B&Q employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Team Leader - Checkouts
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at B&Q. Highlight your leadership skills and experience in your application to show that you can inspire and motivate a team.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Team Leader position. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for customer service and home improvement. Share specific examples of how you've successfully led teams in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at B&Q
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your communication and motivational skills. Highlight any specific achievements that showcase your ability to inspire others.
✨Understand B&Q's Values
Familiarise yourself with B&Q's mission and values before the interview. Be ready to discuss how your personal values align with theirs, especially regarding customer service and teamwork. This shows that you're not just looking for a job, but you genuinely want to be part of their culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might face as a Team Leader at B&Q and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared to ask your interviewers. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. Asking questions shows your interest in the position and helps you gauge if it's the right fit for you.
