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- Tasks: Lead and inspire your team while supporting daily department activities.
- Company: B&Q is dedicated to helping customers create homes they love.
- Benefits: Enjoy 20% discount, flexible hours, life assurance, and a fantastic pension scheme.
- Why this job: Join a friendly team, develop your skills, and make a real impact on customers' lives.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Open to job share, full-time or part-time roles available.
The predicted salary is between 22700 - 27800 £ per year.
Open to Job Share, Full Time or Part Time - Permanent
Full time or Part time/Jobshare - 36.75 hours per week
Permanent Contract Up to £27,766.83 per annum (Pro rata'd for part time hours)
B&Q Biggleswade
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
Rewards & Benefits:
- Discount card: Get 20% discount on your purchases at B&Q in-store and online, after you’ve been with us for 3 months.
- Life assurance: Ensures those close to you have some protection.
- Employee assistance programme: Free and confidential support and counselling.
- Pension: Access to the award-winning Kingfisher Pension Scheme.
- Leave: Enjoy 6.6 weeks' leave, plus additional leave and cash rewards for long service anniversaries.
- Health club discounts: Discounts on self-paid gym memberships.
- Eye care: Paid eye test every two years and £49/€69 towards single focal lenses and frames.
- Cycling to work scheme: Helps colleagues save money on bikes and safety equipment.
- Long service: Extra annual leave and cash payment for every 10 years up to 40 years’ service.
Training & Development:
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we’re here to help you make the most of every opportunity.
Flexible learning with Leo: Access training and content anywhere, anytime and on any device.
Developing in role: Learning never stops at B&Q. There’s always something to be curious about.
Accelerated Development Talent Programmes: Designed to help you practice skills and learn new ones.
Induction: A programme that gives you real insight into our business and culture.
A day in the life:
Communication is at the heart of everything we do. Our Team Leaders work together with our Department Managers to develop, inspire and motivate their teams. They support the day-to-day activities of their department and strive to create teams who take care of each other and the customers they help every day.
We’ll contact you with feedback, and maybe even a job offer.
Team Leader employer: B&Q
Contact Detail:
B&Q Recruiting Team
atrecruitment@b-and-q.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with B&Q's values and customer service philosophy. Understanding their commitment to helping customers improve their homes will allow you to align your responses during interviews with their core mission.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in the past. B&Q values teamwork, so be ready to discuss how you can inspire others to achieve their best.
✨Tip Number 3
Research the specific department you're applying for, whether it's TradePoint or Decor. Being knowledgeable about the products and services offered will demonstrate your genuine interest and help you stand out as a candidate.
✨Tip Number 4
Network with current or former B&Q employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Team Leader role at B&Q. Focus on leadership, customer service, and any experience in retail or team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for home improvement and your ability to lead a team. Mention specific examples of how you've motivated others and improved customer experiences in previous roles.
Highlight Your Values: B&Q values inclusivity and teamwork. In your application, emphasise your commitment to these values and provide examples of how you've fostered a positive team environment in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at B&Q
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Team Leader at B&Q. Familiarise yourself with their values and how they support their teams. This will help you articulate how your skills align with the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous leadership experiences. Share specific examples of how you've motivated a team, resolved conflicts, or improved performance. Highlighting your ability to inspire and develop others will resonate well with the interviewers.
✨Emphasise Customer Service
B&Q places a strong emphasis on customer service. Be ready to share examples of how you've provided excellent service in the past. Discuss how you would ensure your team delivers the same level of care and attention to customers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured for a Team Leader. This shows your genuine interest in the role and the company.
