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- Tasks: Ensure the store is stocked and inspire customers with new ideas.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, generous holiday, pension scheme, and shopping discounts.
- Why this job: Be part of a team that helps customers create their dream homes.
- Qualifications: Great communication skills and a team player with a flexible mindset.
- Other info: Diverse workplace with opportunities for personal growth and development.
The predicted salary is between 26500 - 38500 £ per year.
Full time 30 hrs/week, Permanent Contract. Shifts Monday – Sunday, 6:00am – 10:00pm. UK Notional hourly rate £12.71 per hour.
B&Q Taunton – We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
Overview
Join our team and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the items our customers need, as well as products that spark new possibilities. Efficiency and safety will be vital, especially if you gain your forklift licence with us. You’ll also get to create – exploring new solutions and making decisions that will help grow our business, together.
Requirements
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- Organised and analytical thinker who keeps things simple.
- Works well in a team, supports colleagues, and works through tasks together.
- Flexible with a rota that includes weekends, evenings, and bank holidays.
- Willingness to expand skills by using new technology and learning new ways of working.
Benefits
- Competitive salary
- 6.6 weeks holiday entitlement
- An award-winning pension scheme
- ShareSave options
- Payroll giving
- An Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
- Generous breaks to stay refreshed
- And more.
Diversity & Inclusion
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Stock flow in Taunton employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Stock flow in Taunton
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with a friend or in front of the mirror. Focus on how you can showcase your communication skills and teamwork abilities, which are key for the Customer Advisor role.
✨Tip Number 3
Be ready with examples! Think of specific situations where you've demonstrated organisation and problem-solving skills. This will help you stand out as someone who can handle the busy environment at B&Q.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the B&Q team and making a difference in customers' lives.
We think you need these skills to ace Customer Advisor - Stock flow in Taunton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can inspire others to create a home they love, so share any relevant experiences that highlight your passion for customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate organised and analytical thinkers, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Highlight Teamwork Skills: Since we value collaboration, mention any experiences where you've worked well in a team. Share examples of how you supported colleagues or tackled tasks together, as this will show us you're a team player who fits right in with our culture.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor in Stock Flow entails. Familiarise yourself with the responsibilities, like ensuring stock availability and supporting customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Advisor, you'll need to communicate effectively with both customers and colleagues. Practice articulating your thoughts clearly and concisely. Think of examples from your past experiences where you've successfully communicated in a busy environment, as this will demonstrate your ability to handle the role's demands.
✨Demonstrate Team Spirit
B&Q values teamwork, so be prepared to discuss how you work well with others. Share specific instances where you've collaborated with colleagues to achieve a common goal. Highlighting your ability to support and motivate your team will show that you're a great fit for their culture.
✨Be Ready to Adapt
Flexibility is key in this role, especially with varying shifts. Be ready to discuss how you've adapted to changes in previous jobs or how you plan to embrace new technologies and processes. Showing that you're open to learning and evolving will impress your interviewers.
