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- Tasks: Inspire customers with home improvement advice and manage sales at the checkouts.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Enjoy competitive pay, generous holidays, and a supportive team environment.
- Why this job: Be part of a diverse team that values your contributions and helps you grow.
- Qualifications: Friendly, eager to learn, and great at teamwork.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 13 - 16 £ per hour.
Part time – 16 hours per week. Permanent contract. Shifts available: Monday - Sunday, 7:00am - 8:00pm.
Overview
We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice and tools to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
Responsibilities
- Become an expert advisor, inspiring and guiding customers about their home improvement projects.
- Manage sales, handle click & collect, set up displays, and ensure the store looks great.
- Your main focus will be providing excellent customer service at the tills.
Qualifications
- Friendly, outgoing, and excited about helping others.
- Happy to learn, quick to adopt new technology and ways of working.
- Good teamwork skills and flexible to work on a rotating shift that includes weekends, evenings and bank holidays.
Benefits
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. Benefits include a competitive salary, award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks to keep you refreshed.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Taunton employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Taunton
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when discussing how you can inspire and guide customers in their home improvement projects.
✨Tip Number 3
Show off your personality! During the interview, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who’s excited about helping others, so share your passion for customer service and any relevant experiences that highlight your teamwork skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor - Checkouts in Taunton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and outgoing nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your words.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that show you’re excited about helping customers with their home improvement projects.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor at Checkouts entails. Familiarise yourself with the responsibilities like managing sales and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your People Skills
As a Customer Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided great customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and outgoing nature.
✨Be Ready for Technology Questions
Since the job involves handling click & collect and using various technologies, brush up on any relevant tech skills. Be prepared to discuss your experience with technology and how quickly you can adapt to new systems. This will show that you're ready to learn and grow in the role.
✨Emphasise Teamwork and Flexibility
B&Q values good teamwork and flexibility, especially with rotating shifts. Share examples of how you've worked well in a team and your willingness to adapt to different schedules. This will highlight your ability to fit into their culture and contribute positively to the team.
