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For Companies At a Glance
- Tasks: Lead store operations and create a fantastic customer experience.
- Company: Top home improvement retailer with a focus on teamwork.
- Benefits: Competitive salary, pension scheme, generous holiday allowance, and more.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Passion for customer service and strong decision-making skills.
- Other info: Part-time role with great opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
A leading home improvement retailer is seeking a part-time Shift Lead in Tamworth. In this role, you will oversee store operations, ensuring a safe environment and a positive experience for both customers and colleagues.
We are looking for someone who is passionate about customer service, enjoys teamwork, and is capable of making quick decisions.
This position offers a competitive salary, benefits including a pension scheme, generous holiday allowance, and more, making it an excellent opportunity for motivated individuals.
Shift Lead: Store Operations & Customer Experience in Tamworth employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Store Operations & Customer Experience in Tamworth
✨Tip Number 1
Get to know the company! Research the home improvement retailer and understand their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your decision-making skills! As a Shift Lead, you'll need to make quick decisions on the spot. Try role-playing scenarios with friends or family to get comfortable with thinking on your feet and demonstrating your leadership abilities.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've successfully worked in teams before. Highlight your ability to collaborate and support colleagues, as this is key for creating a positive store environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace Shift Lead: Store Operations & Customer Experience in Tamworth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to create a positive experience for customers in the past.
Highlight Teamwork Skills: We love a good team player! Make sure to mention any experiences where you’ve worked collaboratively with others. This could be in previous jobs, school projects, or even volunteer work—anything that shows you thrive in a team environment.
Demonstrate Quick Decision-Making: As a Shift Lead, you'll need to make quick decisions on the spot. In your application, include instances where you've had to think on your feet and how those decisions positively impacted your team or customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, take some time to research the home improvement retailer. Understand their values, mission, and what sets them apart from competitors. This knowledge will help you demonstrate your passion for the company and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Shift Lead, customer service is key. Prepare examples of how you've provided excellent service in previous roles. Think about specific situations where you went above and beyond for a customer or resolved a conflict effectively. This will highlight your ability to create a positive experience for customers.
✨Emphasise Teamwork and Leadership
In this role, you'll be overseeing store operations and working closely with colleagues. Be ready to discuss your experience in teamwork and leadership. Share instances where you've motivated a team or made quick decisions under pressure, as this will showcase your capability to lead effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the store's culture, how success is measured for a Shift Lead, or what challenges the team currently faces. This shows your interest in the role and helps you assess if it's the right fit for you.
