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For Companies At a Glance
- Tasks: Lead the store team and ensure smooth daily operations.
- Company: Join B&Q, a leading home improvement retailer with a vibrant culture.
- Benefits: Enjoy 6.6 weeks holiday, an award-winning pension, and shopping discounts.
- Why this job: Be the heartbeat of the store and make a real difference for customers.
- Qualifications: Passionate about customer service and teamwork, with a keen eye for detail.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 22709 - 30893 £ per year.
Overview
Shift Lead – B&Q Tamworth – 18.5 to 36.75 hours, full‑time equivalent £27,709.50 per annum + pension + 6.6 weeks holiday.
Responsibilities
- Be the heartbeat of the store day‑to‑day and ensure operations run smoothly.
- Deploy colleagues correctly to make every customer count throughout the shift.
- Act as the first point of contact for customers and colleagues.
- Maintain a safe store at all times.
Qualifications
- Passionate about customers and doing the right thing for them.
- Global view – not constrained to specific areas of the store.
- Safety conscious with an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Bring energy to each day and motivate those around you.
- Confident to autonomously make decisions for the customer at pace.
Benefits
- Award‑winning pension scheme.
- ShareSave options.
- 6.6 weeks holiday.
- Payroll giving.
- Employee Assistance Programme.
- Shopping discounts.
- Colleague wellbeing benefits.
Contact: recruitment@b-and-q.co.uk for recruitment adjustments.
Shift Lead in Tamworth employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Tamworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer interaction skills! As a Shift Lead, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable handling different scenarios and questions.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or made quick decisions. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Lead in Tamworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with customers and why you believe in doing the right thing for them.
Highlight Teamwork: Make sure to mention your experience working in a team. We love candidates who can bring energy and motivate those around them, so share examples of how you've done this in the past.
Be Detail-Oriented: Since safety and compliance are key, don’t forget to showcase your attention to detail. We’re looking for someone who can spot opportunities and ensure a safe environment for everyone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at B&q
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with B&Q's products and services. Understanding the layout of the store and the key offerings will help you demonstrate your passion for customers and your ability to make informed decisions on the spot.
✨Showcase Your Team Spirit
As a Shift Lead, you'll be working closely with colleagues. Be ready to share examples of how you've successfully collaborated in a team environment. Highlight any experiences where you motivated others or resolved conflicts, as this will show your potential to be the heartbeat of the store.
✨Emphasise Safety Awareness
Safety is crucial in retail. Prepare to discuss how you've maintained safety standards in previous roles. Bring up specific instances where you identified compliance opportunities or implemented safety measures, showcasing your attention to detail and commitment to a safe shopping environment.
✨Prepare for Customer Scenarios
Expect questions about handling customer interactions. Think of scenarios where you went above and beyond for a customer or made quick decisions that positively impacted their experience. This will demonstrate your customer-centric approach and confidence in making decisions at pace.
