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- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leading home improvement retailer with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Be part of a team that empowers customers to create homes they love while developing your skills.
- Qualifications: Strong communication skills and the ability to handle physical tasks.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
Join us as a Store to Home Picker and you’ll be a big part of this.
Overview:
- Part time – 20 hours per week
- Permanent Contract
- UK Notional hourly rate £12.71 per hour (Inclusive of an £0.25 per hour, store specific location allowance)
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What We Need:
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in Swindon employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker in Swindon
✨Tip Number 1
Get to know B&Q and their values! Before your interview, spend some time browsing their website and social media. This will help you understand their culture and what they stand for, making it easier for you to connect with the team during your chat.
✨Tip Number 2
Practice your communication skills! As a Store to Home Picker, you'll be interacting with customers regularly. Try role-playing with a friend or family member to get comfortable sharing product knowledge and building relationships.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've successfully managed your time or handled multiple tasks. This will demonstrate your ability to prioritise and keep things simple, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, so you can tailor your approach accordingly.
We think you need these skills to ace Store to Home Picker in Swindon
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like customer interaction and product knowledge. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires friendly communication with customers, practice how you would engage with them. Think of examples where you've successfully helped customers in the past, whether face-to-face or over the phone. This will demonstrate your ability to build relationships and provide excellent service.
✨Demonstrate Your Organisational Skills
Being organised is key for this position. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples from previous jobs or experiences where your organisational skills made a difference.
✨Be Ready for Flexibility Questions
Since the job requires flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work weekends, evenings, and bank holidays. Showing that you're adaptable will make you a more attractive candidate for the role.