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- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness support, and shopping discounts.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive team.
- Qualifications: Great communication skills, tech-savvy, and a passion for design and customer service.
- Other info: Flexible shifts available, including weekends and evenings, with excellent career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Part time - 20 hours per week Permanent Contract
Shifts available Monday - Sunday, 8.00am - 8.00pm
UK Notional hourly rate £13.71 per hour
B&Q Swansea
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. Join us as a Showroom Advisor and you'll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Showroom Advisor in Swansea employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Swansea
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being a part of their mission to help customers improve their homes.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design skills! Bring examples of your previous work or create mock designs to showcase your creativity during the interview. This will demonstrate your keen eye for design and your ability to turn ideas into reality.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly on our site, you’ll be one step closer to joining our fantastic team at B&Q and helping customers bring their kitchen and bathroom dreams to life.
We think you need these skills to ace Showroom Advisor in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for home improvement and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have in sales or customer service. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products and services offered by the company. Understand the kitchen and bathroom solutions they provide, as well as any current promotions. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers in the past. Think about times when you’ve resolved issues or provided exceptional service, and be ready to share these stories during your interview.
✨Demonstrate Your Design Eye
Since the role involves creating inspirational designs, bring along a portfolio or examples of your previous work if possible. Discuss your design process and how you approach projects, highlighting your creativity and attention to detail.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to demonstrate how you would interact with a customer. Practice common scenarios, such as recommending products or handling objections, to show that you can think on your feet and provide excellent customer service.