At a Glance
- Tasks: Become a home improvement expert and inspire customers with your advice.
- Company: Join B&Q, a leading home improvement retailer with a passion for customer service.
- Benefits: Earn £12.71 per hour, gain valuable experience, and enjoy flexible part-time hours.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
The predicted salary is between 10 - 15 £ per hour.
Contract: 3 Month Fixed Term, Part Time – 15 hours per week, Shifts Monday – Sunday, 6am–9am or 7pm–10pm, Hourly rate: £12.71
B&Q Sutton in Ashfield. We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team and become an expert advisor – an inspiration and a guide. You’ll know each customer and their home‑improvement projects. Sales will be important, as will managing stock, setting up displays and maintaining a great store appearance. You’ll be trained in paint‑mixing and cutting timber, but the main focus is delivering exceptional customer service.
What We Need
Happy to help, eager to learn and a little obsessive about home improvement, you’ll be right at home with us. You’re friendly, outgoing and get a buzz from helping others. You’re ready to expand your skills with new technology, work well in a team, and are flexible enough to work on a rota that includes weekends, evenings.
Customer Advisor in Sutton in Ashfield employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Sutton in Ashfield
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Familiarise yourself with their values and recent projects so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and passion for home improvement – that’s what they’re really looking for!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows you care about the opportunity and are ready to represent B&Q in style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor in Sutton in Ashfield
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with the job description, like customer service or teamwork, so we can see how you’d be a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what makes you the perfect candidate for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's product range. Familiarise yourself with common customer queries and solutions. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Customer Advisor, your ability to engage with customers is key. Prepare examples of how you've helped others in previous roles or situations. Highlight your friendly and outgoing nature, as this is what they’re looking for!
✨Flexibility is Key
Be ready to discuss your availability and willingness to work various shifts, including weekends and evenings. Show that you're adaptable and can handle the dynamic nature of retail work, which will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the team culture or training opportunities. This demonstrates your interest in the role and shows that you’re eager to learn and grow within the company.