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- Tasks: Help customers with their orders and ensure a smooth click and collect service.
- Company: Join B&Q, a diverse and inclusive team that values your individuality.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Why this job: Be part of a supportive team while gaining valuable skills in a dynamic environment.
- Qualifications: Organised, friendly, and comfortable with some heavy lifting.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 12 - 16 £ per hour.
Part time - 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 6.00am - 11.00pm
UK Notional hourly rate £12.71 per hour
B&Q Trafford Park
Possession of Driver's License for more than a year desirable.
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in Stretford employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker in Stretford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers, it’s crucial to demonstrate your friendly and confident communication style. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage your time effectively. Think of examples from past experiences where you’ve successfully juggled multiple responsibilities, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to highlight your flexibility! B&Q values agility, so be prepared to talk about times when you adapted to changes or took on new challenges. This will show that you’re ready to thrive in a dynamic work environment.
We think you need these skills to ace Store to Home Picker in Stretford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your key points across quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like supporting customers and handling various products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this job requires friendly communication with customers, practice how you'll convey product knowledge and build relationships. Think of examples from your past experiences where you've successfully interacted with customers, whether face-to-face or over the phone.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific instances where your analytical thinking helped you streamline processes or improve efficiency.
✨Be Ready for Flexibility
This position requires agility and flexibility, so be prepared to talk about your availability and willingness to work varied shifts. Highlight any previous experience where you adapted to changing circumstances or learned new technologies quickly.