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- Tasks: Inspire customers and guide them in home improvement projects.
- Company: Join B&Q, a leader in home improvement with a friendly culture.
- Benefits: Competitive pay, generous holidays, and employee discounts.
- Why this job: Be part of a team that helps customers create their dream homes.
- Qualifications: Friendly, eager to learn, and great at teamwork.
- Other info: Flexible shifts with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
Part Time – 16 hours per week, 3 month fixed term contract. Shifts Monday to Sunday, 7am to 10pm. UK notional hourly rate £13.25 per hour inclusive of store allowance.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Responsibilities- Become an expert advisor, inspiring and guiding customers
- Sell products, manage stock, set up displays and maintain store appearance
- Opportunity to be trained in paint-mixing and cutting timber
- Provide great customer service as your main aim
- Friendly and outgoing with a passion for home improvement
- Eager to learn and happy to help
- Great at working in a team
- Flexible to work weekends, evenings and bank holidays on a rota
- Open to new technology and ways of working
- Competitive salary
- 6.6 weeks holiday
- Pension scheme and ShareSave options
- Employee Assistance Programme, payroll giving, shopping discounts and colleague wellbeing benefits
- Generous breaks to stay refreshed and perform at your best
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
EEO StatementWe’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Customer Advisor in Stratford-upon-Avon employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Show off your personality! As a Customer Advisor, being friendly and approachable is key. During your interview, let your enthusiasm for home improvement and helping others shine through. Remember, they want to see the real you!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your eagerness to join the team.
We think you need these skills to ace Customer Advisor in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for home improvement shine through! We want to see how much you care about helping customers create their dream spaces.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Customer Advisor role. We love seeing how your background aligns with what we do at B&Q!
Be Personable: Since this role is all about customer service, use a friendly tone in your application. We’re looking for someone who can connect with our customers and make them feel welcome.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with B&Q.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before heading into the interview, make sure you understand B&Q's values and what it means to be a Customer Advisor. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show your passion for helping customers.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through! Share experiences where you've helped others or worked in a team. This will demonstrate that you're not just qualified, but also a great fit for their culture.
✨Prepare for Scenarios
Think about common customer service scenarios you might face in the role. Prepare to discuss how you'd handle difficult customers or product queries. This shows that you're proactive and ready to tackle challenges head-on, which is exactly what they’re looking for.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.