At a Glance
- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: B&Q is a leading home improvement retailer dedicated to helping customers create their dream homes.
- Benefits: Enjoy competitive pay, flexible hours, wellness benefits, and generous holiday time.
- Why this job: Join a diverse team where your contributions matter and you can grow your skills.
- Qualifications: No specific experience required, just a friendly attitude and willingness to learn.
- Other info: Part-time role with shifts available across the week, including weekends and evenings.
Part time - 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Doncaster
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role.
You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding the various items you'll be handling, from paint to hot tubs, will help you communicate effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. Highlighting your ability to build relationships and provide excellent service will make you stand out.
✨Tip Number 3
Be ready to discuss your organisational skills and how you prioritise tasks. Since the role requires efficiency and safety, having specific examples of how you've managed your time effectively in past jobs will be beneficial.
✨Tip Number 4
Demonstrate your flexibility and willingness to learn new technologies. Mention any experience you have with similar systems or tools, as this will show that you're adaptable and ready to embrace the training provided.
We think you need these skills to ace Store to Home Picker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store to Home Picker position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any roles that involved heavy lifting or using technology. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated the skills they are looking for, such as being organised, analytical, and a good communicator.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at B&q
✨Show Your Customer Service Skills
As a Store to Home Picker, you'll be interacting with customers regularly. Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've helped customers in the past and how you can bring that same energy to B&Q.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you prioritise tasks and manage your time effectively. You might want to mention any tools or methods you use to stay organised, especially in a busy environment.
✨Be Ready for Physical Tasks
Since the job involves some heavy lifting, it's important to show that you're physically capable and comfortable with this aspect of the role. You could mention any relevant experience or training that demonstrates your ability to handle physical tasks safely.
✨Embrace Flexibility
The role requires flexibility in working hours, including weekends and evenings. During the interview, express your willingness to adapt to different shifts and your understanding of the importance of being agile in a retail environment.