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- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Be part of a team that values your contributions and supports your growth.
- Qualifications: Strong communication skills and the ability to handle physical tasks.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for personal development.
Store to Home Picker
B&Q Glasshoughton – Part-time, 20 hours per week, 3 month fixed-term contract.
Shifts available Saturday – Sunday, 7.00am – 10.00pm.
UK notional hourly rate: £12.71 per hour.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
Responsibilities & Qualities
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety are vital, but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one-hour click and collect service.
We need someone who is organised and analytical, knows how to prioritise time and keep things simple. You’ll be comfortable handling a range of products – from tins of paint to bags of compost or hot tubs – and performing some heavy lifting. Being agile, flexible, and ready to learn new technology is important. You must be willing to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for you?
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue putting diversity and inclusion at the heart of our business.
We also recognise that wellbeing means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits: a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We provide generous breaks to keep you refreshed and able to perform at your best.
For recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Seniority Level
Entry level
Employment Type
Part-time
Job Function
- Sales and Business Development
- Industries: Retail
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Store to Home Picker employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your communication skills! As a Store to Home Picker, you'll be interacting with customers regularly. Try role-playing common customer scenarios with a friend or family member to boost your confidence and refine your product knowledge.
✨Tip Number 3
Be ready to showcase your flexibility! During the interview, highlight your ability to adapt to different situations and work schedules. Share examples from past experiences where you've successfully managed changing priorities or tackled unexpected challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store to Home Picker
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like supporting customers on the shop floor and managing click and collect services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a friendly communicator, you'll need to demonstrate your ability to build relationships with customers. Practice answering common interview questions by highlighting your past experiences where you've successfully engaged with customers, both face-to-face and over the phone. This will showcase your interpersonal skills.
✨Emphasise Your Organisational Skills
Being organised is key for this role. Prepare examples of how you've managed your time effectively in previous jobs or situations. Discuss how you prioritise tasks and keep things simple, especially when handling heavy lifting or using new technology. This will show that you can handle the demands of the job.
✨Be Flexible and Open-Minded
Flexibility is crucial for this position, so be ready to discuss your availability and willingness to work weekends and evenings. Share any experiences where you've adapted to changing circumstances or learned new skills quickly. This will demonstrate that you're agile and ready to take on the challenges of the role.