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- Tasks: Deliver products to customers and assist on the shop floor when needed.
- Company: B&Q helps customers create their dream homes with ideas, tools, and advice.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Why this job: Join a diverse team, gain valuable experience, and make a real impact in customer service.
- Qualifications: Must have a manual UK driving licence and be a great communicator.
- Other info: Flexible shifts available; heavy lifting required.
The predicted salary is between 25000 - 30000 ÂŁ per year.
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Shifts available Monday – Sunday, 7.00am – 8.00pm
B&Q Derby
PLEASE NOTE – Due to the nature of the role, heavy lifting will be required
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store Delivery Driver and you’ll be part of delivering exceptional customer service & ensuring our customers receive their deliveries in excellent condition and on time – every time.
Overview
Store Delivery Driver
Full Time – 36.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday – Sunday, 7.00am – 8.00pm
UK Notional hourly rate ÂŁ 13.46 per hour
B&Q Derby
PLEASE NOTE – Due to the nature of the role, heavy lifting will be required
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store Delivery Driver and you’ll be part of delivering exceptional customer service & ensuring our customers receive their deliveries in excellent condition and on time – every time.
What\’s the job?
We have over 300 B&Q Stores, our Digital Hub Stores are the largest in the estate and deliver locally to our customers’ homes. Deliveries in our 3.5 ton vans range from a tin of paint to 30 packs of flooring, so you\’ll be comfortable with some heavy lifting & play an important part in helping our customers create a home they’ll love. When you’re not delivering multi-drop orders to customers’ homes, you will be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed.Efficiency and safety will be vital of course, but importantly, you’ll represent our B&Q brand, putting customers first, everywhere you go.
What We Need
A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. We’ll supply the 3.5 ton van, training and all the kit you’ll need to do the job. You’ll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you’ve held for at least a year with no more than 6 points. Previous experience as a multi-drop delivery driver is useful, but not essential. You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
To keep everybody safe and reassure our customers, if you\’re successful in this role, we carry out checks through Experian with the DVLA to verify the information you\’ve given us. As well as this, we also do a DBS check (Disclosure and Barring Service). Any discrepancies will be discussed directly with you.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Store Delivery Driver employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Delivery Driver
✨Tip Number 1
Familiarise yourself with the B&Q brand and its values. Understanding their commitment to customer service and home improvement will help you align your responses during any interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight your communication skills. As a Store Delivery Driver, you'll need to interact with customers regularly. Be prepared to discuss how you've effectively communicated in previous roles, especially in busy or challenging situations.
✨Tip Number 3
Demonstrate your organisational skills. Since the role involves multi-drop deliveries, think of examples from your past experiences where you successfully managed time and logistics to ensure timely deliveries.
✨Tip Number 4
Be ready to discuss your flexibility. The job requires working various shifts, including weekends and bank holidays. Show that you're adaptable and willing to meet the demands of the role, which will make you a more attractive candidate.
We think you need these skills to ace Store Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles involving driving or customer service. Emphasise your ability to handle heavy lifting and your organisational skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Store Delivery Driver role at B&Q. Mention your communication skills and how you can contribute to delivering exceptional customer service.
Highlight Relevant Qualifications: Clearly state that you hold a valid manual UK driving licence (Category B/B1) and mention any experience with multi-drop deliveries, even if it's not extensive. This will show you meet the basic requirements.
Show Flexibility: B&Q requires flexibility in working hours. In your application, indicate your willingness to work weekends, evenings, and bank holidays, as this is crucial for the role.
How to prepare for a job interview at B&q
✨Show Your Communication Skills
As a Store Delivery Driver, you'll need to communicate effectively with customers and colleagues. During the interview, demonstrate your ability to convey information clearly and listen actively. Share examples of how you've successfully communicated in previous roles.
✨Highlight Your Organisational Skills
Being organised is crucial for managing deliveries and ensuring customer satisfaction. Prepare to discuss how you plan your routes, manage time efficiently, and keep track of multiple deliveries. This will show that you can handle the demands of the job.
✨Emphasise Safety Awareness
Safety is paramount in this role, especially when it comes to heavy lifting and driving. Be ready to talk about your understanding of safety protocols and any relevant experience you have in maintaining a safe working environment. This will reassure the interviewer of your commitment to safety.
✨Demonstrate Flexibility
The role requires flexibility in working hours, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to different shifts. Showing that you're open to working varied hours will make you a more attractive candidate.