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- Tasks: Provide exceptional customer service and assist with home improvement needs at the checkout.
- Company: Leading home improvement retailer in the UK with a diverse team.
- Benefits: Competitive salary, pension scheme, holiday, and employee discounts.
- Why this job: Join a dynamic team and help customers create their dream homes.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible shifts, including weekends and bank holidays, for a balanced work-life.
The predicted salary is between 10 - 13 £ per hour.
A leading home improvement retailer in the UK is looking for a part-time Customer Advisor for the checkouts. In this role, you will provide exceptional service, assist customers with their home improvement needs, and help with store displays.
You will be part of a diverse team, receiving a competitive salary and extensive benefits, including a pension scheme, holiday, and discounts. Flexibility for shift work, including weekends and bank holidays, is essential.
Part-Time Checkout & Customer Experience Advisor in Stoke-on-Trent employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Checkout & Customer Experience Advisor in Stoke-on-Trent
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you connect with the team and show that you're genuinely interested in being a part of their diverse environment.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios at the checkout or when assisting customers. Being able to demonstrate your problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Dress appropriately for your interview. A smart-casual look is usually a safe bet, as it shows you respect the role and the company culture. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Part-Time Checkout & Customer Experience Advisor in Stoke-on-Trent
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, especially in a retail setting.
Be Yourself: Don’t be afraid to let your personality shine through in your application. We value authenticity, so share your passion for home improvement and how you connect with customers on a personal level.
Tailor Your Application: Make sure to customise your application to fit the role of a Checkout & Customer Experience Advisor. Mention specific skills that relate to assisting customers and managing checkouts, as this will show us you’re serious about the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research the home improvement retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Checkout & Customer Experience Advisor, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you've gone above and beyond for customers. This will highlight your ability to provide exceptional service.
✨Be Ready for Shift Work Questions
Since flexibility for shift work is essential, be prepared to discuss your availability. Think about how you can accommodate weekends and bank holidays, and express your willingness to adapt to the store's needs during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
