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- Tasks: Become a customer expert, guiding home improvement projects and providing top-notch service.
- Company: Join B&Q, a diverse and inclusive team that values every individual.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
The predicted salary is between 12 - 13 £ per hour.
Part time - 15 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7:00am - 10:00pm
UK Notional hourly rate £12.71 per hour
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What We Need
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Stoke-on-Trent employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. This will make you stand out during the interview.
✨Tip Number 3
Be flexible and open-minded! The job requires working various shifts, so highlight your willingness to adapt. Show them that you're ready to jump in whenever needed, whether it's weekends or evenings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with new ways of working, which is exactly what they’re looking for!
We think you need these skills to ace Customer Advisor - Checkouts in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how you love helping others.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service. It’ll show us you’re a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a standout candidate.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Advisor at Checkouts. Familiarise yourself with the company’s values and how they relate to customer service. Being able to discuss home improvement projects or products will show your enthusiasm and knowledge.
✨Show Your Personality
This role is all about being friendly and outgoing, so let your personality shine through during the interview. Share examples of how you've helped customers in the past or how you enjoy working in a team. A positive attitude can go a long way!
✨Flexibility is Key
Since the job requires working various shifts, be prepared to discuss your availability. Highlight your willingness to work weekends, evenings, and bank holidays. This shows that you're committed and ready to fit into their schedule.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they support diversity and inclusion. This not only shows your interest but also helps you determine if the company is the right fit for you.
