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For Companies At a Glance
- Tasks: Lead a high-performing team to deliver exceptional customer service and manage stock effectively.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, bonus, generous holiday, and wellness benefits.
- Why this job: Make a real impact by coaching your team and enhancing customer experiences.
- Qualifications: Strong leadership skills and a passion for process and customer service.
- Other info: Be part of a diverse team with excellent career growth opportunities.
The predicted salary is between 36000 - 50400 £ per year.
Permanent Contract - 36.75 Hours per week
Up to £36,000 per annum + Bonus + Pension + 6.6 Weeks Holiday
B&Q St. Helens - Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q’s ambition to make every customer count.
What’s the job?
- A great team needs a great leader and your role as a Trading Team Manager is to create a truly inclusive high performing team to deliver an exceptional service for our customers in store.
- Drive commercial delivery of the core trading sales floor, leading end-to-end stock management, range change and promotions.
- Conduct regular commercial reviews using sales data, loyalty insights, and customer feedback.
- Support colleagues to build deep product knowledge and meaningful customer interactions to make every customer count.
What We Need
Our Trading Team Managers are key to running our business by leading the team to deliver effective stock management rituals and routines as well as serving our customers. In this role, you should be leading in a way that demonstrates the following qualities:
- Comfortable coaching, to bring out the best in your colleagues
- Lead rather than do
- Passionate about process, you believe it’s the foundation of great availability
- Well planned and organised
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
Benefits
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Trading Team Manager in St Helens employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Team Manager in St Helens
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and stock management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've made a difference in previous roles. Remember, they want someone who can make every customer count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the B&Q team.
We think you need these skills to ace Trading Team Manager in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trading Team Manager role. Highlight your leadership experience and any relevant achievements in stock management or team coaching.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the role and how you can contribute to our mission at B&Q. Share specific examples of how you've led teams and improved processes in the past.
Showcase Your Coaching Skills: Since coaching is key for this role, include examples of how you've successfully developed others in your previous positions. We want to see how you bring out the best in your colleagues!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at B&q
✨Know Your Numbers
As a Trading Team Manager, you'll need to be comfortable with sales data and stock management. Before the interview, brush up on relevant metrics and be ready to discuss how you've used data to drive commercial success in previous roles.
✨Showcase Your Coaching Skills
This role is all about leading and developing your team. Prepare examples of how you've successfully coached colleagues in the past. Think about specific situations where your guidance made a difference in their performance or customer interactions.
✨Emphasise Process Passion
B&Q values a strong process foundation for great availability. Be prepared to talk about your approach to maintaining effective stock management rituals and routines. Share any strategies you've implemented that improved efficiency or customer satisfaction.
✨Demonstrate Inclusivity
Diversity and inclusion are key at B&Q. Think about how you've fostered an inclusive environment in your previous teams. Be ready to discuss initiatives you've led or participated in that promoted diversity and made everyone feel valued.
