Customer Advisor in Southsea

Overview

Customer Advisor – Building – Full Time (36.75 hours per week*). Fixed Term Contract, located at B&Q Portsmouth.

Shifts and Hours

Full flexibility required. Shifts available Monday – Sunday, 6am – 9pm.

Salary and Benefits

UK Notional hourly rate £12.71 per hour.

Benefits include a pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts and colleague wellbeing benefits.

What\’s the job?

• Become an expert customer advisor, guiding customers on their home improvement projects.
• Handle sales, manage stock, set up displays and maintain a welcoming store environment.
• Receive training in paint‑mixing and cutting timber.
• Deliver outstanding customer service.

What We Need

• Friendly, outgoing and enthusiastic about helping others.
• Happy to learn, with a genuine interest in home improvement.
• Strong team player, flexible to work weekends, evenings and bank holidays.
• Excellent interpersonal and communication skills.

What\’s in it for me?

We’re committed to diversity and inclusion, offering access to networks for colleagues and allies. We support wellness with generous breaks, wellbeing benefits and other support.

Contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industry

Retail