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- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, wellness benefits, and generous holiday time.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
The predicted salary is between 10 - 15 £ per hour.
Customer Advisor – Part time 20 hours per week. 3 Month Fixed Term Contract. Shifts available Monday - Sunday, 6.00am - 8.00pm. UK Notional hourly rate £12.71 per hour. B&Q Southport.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need: Happy to help, eager to learn and just a little bit obsessed with home improvement; you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
Wellness benefits: a range of benefits to help you be at your best, including a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts and colleague wellbeing benefits. We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
For recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Customer Advisor in Southport employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Southport
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others.
✨Tip Number 3
Be ready to showcase your teamwork! Since you'll be working in a team, prepare to discuss how you collaborate with others. Share specific instances where you've contributed to a group effort or helped a colleague out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the B&Q family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor in Southport
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork, customer service, and flexibility in working hours.
Be Friendly and Approachable: We want to know you’re a people person! Use a warm and friendly tone in your application to reflect your outgoing personality. This will help us see how you’d fit into our team and connect with our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common customer queries and solutions. This will show your enthusiasm for the role and help you connect with the interviewers.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share personal experiences where you've helped others or worked in a team, as this will demonstrate your suitability for the role.
✨Flexibility is Key
Highlight your willingness to work varied shifts, including weekends and evenings. Mention any previous experience in flexible roles, as this shows you're adaptable and ready to meet the needs of the business.
✨Ask Thoughtful Questions
Prepare some questions about the team culture, training opportunities, and how B&Q supports diversity and inclusion. This not only shows your interest in the company but also helps you gauge if it's the right fit for you.
