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- Tasks: Become a Checkouts Customer Advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and team collaboration.
- Why this job: Make a real difference by inspiring customers and enhancing their home experiences.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27000 - 28000 £ per year.
Part Time – 16 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 8.00pm
UK Notional hourly rate £13.10 per hour
B&Q Skegness
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. You will get to know every customer and their home improvement projects. Sales will be important, as will click & collect, setting up displays, and ensuring your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills, truly great customer service will be your main aim.
What We Need
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team, too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Skegness employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Skegness
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be a Checkouts Customer Advisor, think about how you can make every customer's experience memorable. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your passion for home improvement! Whether it's sharing your own DIY projects or discussing trends you've noticed, let your enthusiasm shine through. This will resonate well with the team and demonstrate that you’re a perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join the B&Q family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Checkouts in Skegness
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and how you can inspire customers.
Tailor Your Application: Make sure to customise your application to fit the role of a Checkouts Customer Advisor. Highlight your customer service skills and any relevant experience that shows you can connect with customers and help them with their home projects.
Be Friendly and Approachable: Use a warm and friendly tone in your application. We want to see your personality come through, so don’t be afraid to show us how outgoing and eager to help you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with B&Q.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with B&Q's products and services. Understand their commitment to home improvement and think about how you can contribute to that mission as a Customer Advisor.
✨Show Your Personality
As a Checkouts Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through! Share experiences where you've helped customers or worked in a team, showcasing your eagerness to assist others.
✨Be Ready for Scenarios
Prepare for situational questions that might come up during the interview. Think about how you would handle different customer interactions, especially those related to sales and service at the checkouts. Practice makes perfect!
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about training opportunities or how the team collaborates to enhance customer experience.