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For Companies At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: B&Q is dedicated to empowering customers to improve their homes with confidence.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Join a diverse team where your creativity and communication skills can shine and make a real impact.
- Qualifications: Tech-savvy with strong communication skills; motivated by targets and a keen eye for design.
- Other info: Flexible shifts available, including weekends and evenings, to fit your schedule.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Showroom Advisor
Full time – 36.75 hours per week
Permanent Contract
Shifts available Monday – Sunday, 7.00am – 10.00pm
UK Notional hourly rate £ 13.71 per hour
B&Q Plymouth
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What\’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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Showroom Advisor employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and innovations will help you engage customers effectively and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your communication skills by role-playing customer scenarios with friends or family. This will help you become more comfortable asking questions and exploring customer needs, which is crucial for a Showroom Advisor.
✨Tip Number 3
Get hands-on experience with design software if possible. Familiarity with tools used to create inspirational designs will give you an edge in producing appealing visuals that resonate with customers.
✨Tip Number 4
Network with current or former employees of B&Q to gain insights into the company culture and expectations. This can provide you with valuable information that can help you tailor your approach during the interview process.
We think you need these skills to ace Showroom Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Showroom Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales, customer service, and design. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and build relationships.
Write a Strong Cover Letter: In your cover letter, express your passion for helping customers and your interest in the role. Mention specific examples of how you've successfully used technology and communication skills in previous roles to enhance customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Showroom Advisor role.
How to prepare for a job interview at B&q
✨Show Your Customer Focus
Emphasise your ability to understand and prioritise customer needs. Prepare examples of how you've successfully engaged with customers in the past, showcasing your communication and relationship-building skills.
✨Demonstrate Your Design Skills
Be ready to discuss your design experience and how you can use technology to create inspirational designs. Bring a portfolio or examples of previous work if possible, as this will help illustrate your capabilities.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you're a proactive thinker who can handle the demands of coordinating multiple projects.
✨Be Flexible and Open-Minded
Since the role requires working various shifts, express your willingness to adapt to different schedules. Share any previous experiences where you've successfully managed flexible working hours or adapted to changing circumstances.
