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- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: B&Q is dedicated to empowering customers to improve their homes with confidence.
- Benefits: Enjoy a competitive salary, flexible hours, wellness benefits, and generous holiday time.
- Why this job: Join a diverse team where your creativity and communication skills can shine and make a difference.
- Qualifications: Tech-savvy, great communicator, team player, and motivated by sales targets.
- Other info: Part-time role with shifts available across the week, including evenings and weekends.
Overview
Showroom Advisor
Part time – 20 hours per week
Permanent Contract
Shifts available Monday – Sunday, 7.00am – 10.00pm
UK Notional hourly rate £13.71 per hour
B&Q Penrith
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they\’ll love. Join us as a Showroom Advisor and you\’ll help some of their boldest kitchen and bathroom ideas take shape.
What\’s the job?
Sales matter in this role, but your real focus will be the customer. You\’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You\’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you\’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You\’re great at using technology but more importantly you\’ll have brilliant communication and relationship building skills as you\’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You\’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you\’re a good problem-solver too, with a keen eye for design. And you\’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What\’s in it for me?
As part of a great team, you\’ll be valued for who you are.We\’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunitiesYou will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you\’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
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Showroom Advisor employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and innovations will help you engage customers effectively and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your communication skills by role-playing customer scenarios with friends or family. This will help you become more comfortable asking questions and exploring customer needs, which is crucial for a Showroom Advisor.
✨Tip Number 3
Get hands-on experience with design software if you haven't already. Familiarity with these tools will not only boost your confidence but also allow you to create impressive designs that resonate with customers.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts by highlighting any previous experience in similar roles. Employers appreciate candidates who can adapt to different schedules, especially in a customer-focused environment.
We think you need these skills to ace Showroom Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication, relationship-building, and problem-solving skills in your CV and cover letter. Provide specific examples of how you've successfully used these skills in previous roles.
Showcase Your Design Abilities: If you have experience with design software or creating inspirational designs, make sure to mention this in your application. Include any relevant projects that demonstrate your design capabilities.
Express Your Motivation: Convey your enthusiasm for helping customers and achieving sales targets. Share a brief story or example that illustrates your motivation and how you can contribute to the team at B&Q.
How to prepare for a job interview at B&Q
✨Show Your Passion for Customer Service
As a Showroom Advisor, your main focus will be on the customer. Be prepared to share examples of how you've gone above and beyond to help customers in previous roles. This will demonstrate your commitment to providing excellent service.
✨Familiarise Yourself with Design Software
Since you'll be using software to create designs, it’s a good idea to brush up on any relevant design tools or software before the interview. Showing that you have a basic understanding or experience with these tools can set you apart from other candidates.
✨Highlight Your Teamwork Skills
This role requires collaboration with colleagues and installers. Prepare to discuss instances where you've successfully worked as part of a team, showcasing your ability to communicate effectively and solve problems together.
✨Be Ready to Discuss Sales Techniques
Sales are important in this position, so think about your approach to converting designs into sales. Be ready to talk about your experience with sales targets and how you’ve achieved them in the past, as well as your strategies for engaging customers.
