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For Companies At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: B&Q is dedicated to empowering customers to improve their homes with confidence.
- Benefits: Enjoy a competitive salary, flexible hours, wellness benefits, and generous holiday time.
- Why this job: Join a diverse team where your creativity and communication skills can shine and make a difference.
- Qualifications: Tech-savvy with strong communication skills; motivated by targets and a team player.
- Other info: Part-time role with potential for permanent position; shifts available throughout the week.
Overview
Showroom Advisor – Sales
Part time – 20 hours per week with potential for additional hours
3 Month Fixed Term Contract with a view to make permanent
Shifts available Monday – Sunday, 7.00am – 10.00pm
UK Notional hourly rate £13.71 per hour
B&Q Macclesfield
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they\’ll love. Join us as a Showroom Advisor and you\’ll help some of their boldest kitchen and bathroom ideas take shape.
What\’s the job?
Sales matter in this role, but your real focus will be the customer. You\’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You\’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you\’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You\’re great at using technology but more importantly you\’ll have brilliant communication and relationship building skills as you\’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You\’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you\’re a good problem-solver too, with a keen eye for design. And you\’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What\’s in it for me?
As part of a great team, you\’ll be valued for who you are.We\’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunitiesYou will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you\’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
#LI-ONSITE
Showroom Advisor employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and innovations will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in asking questions and exploring possibilities, which is crucial for a Showroom Advisor.
✨Tip Number 3
Get to know the software tools commonly used in showroom environments. Familiarity with design software can set you apart from other candidates and show your readiness to hit the ground running.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've successfully handled challenges in previous roles. This will highlight your ability to think on your feet and provide excellent customer service.
We think you need these skills to ace Showroom Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you used technology to enhance customer experiences or worked in a team environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping customers realise their home improvement dreams. Mention specific skills that align with the job description, such as communication, problem-solving, and design capabilities.
Showcase Your Design Skills: If you have experience with design software or creating inspirational designs, be sure to include examples in your application. This could be through a portfolio or by describing relevant projects in your CV.
Highlight Flexibility and Teamwork: Since the role requires working varied shifts, mention your availability and willingness to work weekends and evenings. Also, provide examples of how you've successfully collaborated with colleagues in past roles.
How to prepare for a job interview at B&Q
✨Show Your Customer Focus
Emphasise your ability to understand and meet customer needs. Prepare examples of how you've successfully assisted customers in the past, showcasing your communication and relationship-building skills.
✨Demonstrate Your Tech Savvy
Since the role involves using software for design, be ready to discuss your experience with technology. Mention any relevant tools or software you've used and how they helped you in previous roles.
✨Highlight Your Sales Experience
Prepare to talk about your sales achievements and how you convert ideas into sales. Use specific metrics or examples to illustrate your success in meeting targets and driving sales.
✨Be Ready for Teamwork Questions
As teamwork is crucial in this role, think of examples where you've collaborated effectively with colleagues or installers. Show how you contribute to a positive team environment and solve problems together.
