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For Companies At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: B&Q is dedicated to empowering customers to improve their homes with confidence.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Join a diverse team where your creativity and communication skills can shine and make a real impact.
- Qualifications: Tech-savvy with strong communication skills; motivated by targets and a keen eye for design.
- Other info: Flexible shifts available, including weekends and evenings, on a 3-month fixed-term contract.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Showroom Advisor
Full Time – 36.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday – Sunday, 7am – 10pm
UK Notional hourly rate £13.71 per hour
B&Q Kilmarnock
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they\’ll love. Join us as a Showroom Advisor and you\’ll help some of their boldest kitchen and bathroom ideas take shape.
What\’s the job?
Sales matter in this role, but your real focus will be the customer. You\’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You\’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you\’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You\’re great at using technology but more importantly you\’ll have brilliant communication and relationship building skills as you\’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You\’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you\’re a good problem-solver too, with a keen eye for design. And you\’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What\’s in it for me?
As part of a great team, you\’ll be valued for who you are.We\’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunitiesYou will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you\’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
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Showroom Advisor employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and products will help you engage customers effectively and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your communication skills by role-playing customer scenarios with friends or family. This will help you become more comfortable asking questions and exploring customer needs, which is crucial for a Showroom Advisor.
✨Tip Number 3
Get hands-on experience with design software that may be used in the role. Familiarity with these tools will not only boost your confidence but also allow you to create impressive designs that resonate with customers.
✨Tip Number 4
Network with current or former employees of B&Q to gain insights into the company culture and expectations. This can provide you with valuable information that can help you tailor your approach during interviews.
We think you need these skills to ace Showroom Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Showroom Advisor position. Understand the key responsibilities and required skills, such as communication, relationship building, and technology use.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your customer service experience, sales achievements, and any design-related projects you've worked on.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your ability to turn ideas into reality. Mention specific examples of how you've successfully supported customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at B&Q
✨Show Your Customer Focus
As a Showroom Advisor, your primary role is to focus on the customer. Be prepared to discuss how you've successfully engaged with customers in the past, asking questions to understand their needs and providing tailored solutions.
✨Demonstrate Your Tech Savviness
Since you'll be using software to create designs, make sure to highlight your comfort with technology. Bring examples of how you've used tech in previous roles to enhance customer experiences or streamline processes.
✨Highlight Your Teamwork Skills
This role requires collaboration with colleagues and installers. Be ready to share experiences where you worked effectively as part of a team, showcasing your ability to communicate and solve problems together.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and design skills. Think of specific scenarios where you had to overcome challenges or creatively meet customer expectations, and be ready to discuss these in detail.
