At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: B&Q is dedicated to empowering customers to improve their homes with confidence.
- Benefits: Enjoy flexible hours, competitive pay, wellness benefits, and generous holiday time.
- Why this job: Join a diverse team where your creativity and communication skills can shine.
- Qualifications: Tech-savvy, great communicator, team player, and motivated by sales targets.
- Other info: Full flexibility required for shifts across weekdays and weekends.
Showroom AdvisorPartâtime â 14 hours per week, Fixedâterm month contract with weekend shifts (7:00 am â 10:00 pm) at B&Q Cricklewood.
UK notional hourly rate ÂŁ14.78 (incl. ÂŁ1.07 store allowance).
Our purpose: \âWe believe anyone can improve their home.\â As a Showroom Advisor you\âll help customers realise bold kitchen and bathroom ideas.
Responsibilities
Ask questions and explore possibilities to recommend finance, products and installation options.
Use the design software to produce inspirational designs that bring customer projects to life.
Coordinate multiple projects & support customers virtually or faceâtoâface, taking them from inspirational ideas through to delivery.
What We Need
Excellent technology skills, strong communication and relationshipâbuilding abilities.
Motivated by targets, confident converting designs into sales.
Teamâplayer with keen eye for design and problemâsolving.
Flexible to work on a rota that includes weekends, evenings and bank holidays.
Benefits
Competitive salary and store allowance.
Awardâwinning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts and wellbeing benefits.
Generous breaks to keep you refreshed.
Commitment to diversity, inclusion and belonging â access to networks that represent colleagues and allies. We also recognise that wellness means different things to different people, and we want to help you be at your best.
Contact us at recruitment@b-and-q.co.uk for any recruitment adjustments.
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Showroom Advisor employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Showroom Advisor
â¨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and innovations will help you engage customers effectively and demonstrate your expertise during interactions.
â¨Tip Number 2
Practice your communication skills by role-playing customer scenarios with friends or family. This will help you become more comfortable asking questions and exploring customer needs, which is crucial for a Showroom Advisor.
â¨Tip Number 3
Get hands-on experience with design software if you haven't already. Familiarity with these tools will not only boost your confidence but also allow you to create impressive designs that resonate with customers.
â¨Tip Number 4
Be prepared to discuss your approach to teamwork and problem-solving in interviews. Share specific examples of how you've successfully collaborated with others or resolved challenges in previous roles to showcase your fit for the position.
We think you need these skills to ace Showroom Advisor
Some tips for your application đŤĄ
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication, relationship-building, and problem-solving skills in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles, especially in customer service or sales.
Showcase Your Design Ability: Since the role involves producing inspirational designs, include any relevant experience or projects that demonstrate your design skills. Mention any software you are proficient in that relates to design or customer presentations.
Express Flexibility: Make sure to mention your availability and willingness to work flexible hours, including weekends and evenings, as this is a key requirement for the role. This shows your commitment and adaptability to the company's needs.
How to prepare for a job interview at B&q
â¨Show Your Customer Focus
Emphasise your ability to understand and meet customer needs. Prepare examples of how you've successfully assisted customers in the past, showcasing your communication and relationship-building skills.
â¨Demonstrate Your Tech Savvy
Since the role involves using software for design, be ready to discuss your experience with technology. Mention any relevant tools or software you've used and how they helped you in previous roles.
â¨Highlight Your Sales Experience
Prepare to talk about your sales achievements and how you convert ideas into sales. Use specific metrics or examples to illustrate your success in meeting targets and driving sales.
â¨Be Ready for Flexibility Questions
Given the need for flexible working hours, be prepared to discuss your availability. Show that you're willing to work evenings, weekends, and bank holidays, and share any previous experiences where you've adapted to changing schedules.