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- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: B&Q is dedicated to empowering customers to improve their homes with confidence.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Join a diverse team where your creativity and communication skills can shine and make a real impact.
- Qualifications: Tech-savvy, great communicator, team player, and motivated by sales targets.
- Other info: Flexible shifts available, including weekends and evenings, in a supportive work environment.
What\’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
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Showroom Advisor employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and products will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with a friend. This will help you become more comfortable asking questions and exploring customer needs, which is crucial for the Showroom Advisor role.
✨Tip Number 3
Get to know the software tools commonly used in showroom environments. If possible, try to find tutorials or demos online to enhance your tech skills, as this will be a key part of your job in producing designs.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Think of examples from your past experiences where you successfully worked with others to achieve a common goal, as this will resonate well with the hiring team.
We think you need these skills to ace Showroom Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication and relationship-building skills in your CV and cover letter. Provide examples of how you've successfully worked in a team or solved problems in previous roles, especially in customer service or sales.
Showcase Your Design Abilities: Since the role involves producing inspirational designs, include any relevant experience or skills related to design software or creative projects. Mention specific tools you are familiar with that could be beneficial in this role.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the company, and explain why you would be a great fit for the B&Q team.
How to prepare for a job interview at B&q
✨Show Your Passion for Customer Service
As a Showroom Advisor, your main focus will be on the customer. Be prepared to share examples of how you've gone above and beyond to help customers in previous roles. This will demonstrate your commitment to providing excellent service.
✨Demonstrate Your Design Skills
Since you'll be using software to create designs, it’s important to showcase any relevant experience you have. Bring a portfolio or examples of past projects that highlight your design capabilities and creativity.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you build relationships with customers and colleagues. Use specific examples to illustrate your ability to convey ideas clearly and work collaboratively.
✨Prepare for Problem-Solving Scenarios
You’ll need to be a good problem-solver, so think of situations where you've successfully resolved issues in the past. Prepare to discuss these scenarios during the interview to show your critical thinking and adaptability.
