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- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: B&Q is dedicated to empowering customers to improve their homes with confidence.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Why this job: Join a diverse team where your creativity and communication skills can shine.
- Qualifications: Tech-savvy with strong communication skills; motivated by targets and teamwork.
- Other info: Flexible shifts available, including evenings and weekends.
What\’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
#LI-ONSITE
Showroom Advisor employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and innovations will help you engage customers effectively and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your communication skills by role-playing customer scenarios with friends or family. This will help you become more comfortable asking questions and exploring customer needs, which is crucial for a Showroom Advisor.
✨Tip Number 3
Get hands-on experience with design software if possible. Familiarity with tools used to create inspirational designs will give you an edge in producing appealing visuals that resonate with customers.
✨Tip Number 4
Be prepared to discuss your approach to teamwork and problem-solving in interviews. Think of specific examples where you've successfully collaborated with others or resolved challenges, as these skills are essential for the role.
We think you need these skills to ace Showroom Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales, customer service, and design. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and build relationships.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how your skills in communication, technology use, and problem-solving make you a great fit for the Showroom Advisor position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at B&q
✨Show Your Customer Focus
Emphasise your ability to understand and prioritise customer needs. Prepare examples of how you've successfully engaged with customers in the past, showcasing your communication skills and relationship-building abilities.
✨Demonstrate Your Design Skills
Be ready to discuss your design experience and how you can use technology to create inspiring solutions. Bring along a portfolio or examples of previous work that highlight your keen eye for design and creativity.
✨Highlight Your Problem-Solving Abilities
Prepare to share specific instances where you've tackled challenges effectively. This role requires flexibility and quick thinking, so illustrating your problem-solving skills will show you're a great fit for the team.
✨Understand the Company Culture
Research B&Q's values and commitment to diversity and inclusion. Be prepared to discuss how you align with these values and how you can contribute to creating an inclusive environment for both colleagues and customers.
