At a Glance
- Tasks: Lead shifts, inspire teams, and support daily operations at B&Q.
- Company: Join a friendly and inclusive team at B&Q Jersey.
- Benefits: Earn £16.64 per hour, enjoy 6.6 weeks holiday, and receive a pension.
- Other info: Access to training, discounts, and career growth opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: No specific qualifications required; just bring your passion for teamwork!
The predicted salary is between 16.64 - 16.64 £ per hour.
Shifts available - Monday to Sunday 7.00am to 10.00pm £16.64 per hour (Inclusive of £2.14 per hour, store specific location allowance) + Pension + 6.6 Weeks Holiday.
B&Q Jersey Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
- Discount card: Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.
- Life assurance: Life Assurance ensures those close to you have some protection.
- Employee assistance programme: We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.
- Salary/Bonus: We offer competitive salaries for all roles, and benchmark them, to ensure that we’re getting it right.
- Pension: You’ll have access to the award-winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too.
- Medical: We have a number of medical benefits available depending on your role to help you and your family look after yourselves.
- Leave: You can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.
- Eye care: We pay for your eye test every two years. If you do require glasses, then you’ll also get £50/€70 towards single focal lenses and frames too.
- Cycling to work scheme: Our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice.
- Long service: For every 10 years up to 40 years’ service we give extra annual leave and a cash payment.
Training & Development Learn & Develop at B&Q. When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity.
Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life.
With LEO, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve.
Developing in role: Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills.
Our Shift Leads work together with our Department Managers to develop, inspire and motivate their teams. They support the day to day activities of their department and strive to create teams who take care of each other, and the customers they help every day.
We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex). Step 4: We’ll contact you with feedback, and maybe even a job offer.
Shift Lead (Jersey) employer: B&Q
B&Q Peckham is an excellent employer that prioritises a supportive work culture and employee development, offering a range of benefits such as Life Assurance, Employee Assistance, and generous leave. Working here means being part of a friendly team dedicated to creating positive shopping experiences for customers, while also enjoying unique perks like discounts and a cycle to work scheme in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead (Jersey)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like B&Q, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like B&Q!
We think you need these skills to ace Shift Lead (Jersey)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at B&Q, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at B&Q and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show B&Q that you’re ready to jump in and contribute right away!
How to prepare for a job interview at B&Q
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
