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For Companies At a Glance
- Tasks: Lead the team, ensure safety, and deliver excellent customer service.
- Company: Top home improvement retailer in Clacton-On-Sea with a diverse team.
- Benefits: Competitive salary, pension, and 6.6 weeks holiday.
- Why this job: Make a difference in customers' shopping experience while developing leadership skills.
- Qualifications: Passion for customer service and ability to work independently.
- Other info: Part-time role with a welcoming atmosphere and growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
A leading home improvement retailer in Clacton-On-Sea is seeking a Shift Lead to oversee daily store operations and ensure a safe shopping environment. The ideal candidate will be passionate about customer service, safety-conscious, and able to work autonomously.
This part-time position (18.5 hours per week) offers a competitive salary, pension, and multiple benefits including 6.6 weeks holiday. Join a diverse team and help create a welcoming atmosphere for customers and colleagues.
Shift Lead: Guide the Team, Ensure Safety & Service employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Guide the Team, Ensure Safety & Service
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. They can give you insider info and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to safety and customer service. We want you to showcase your passion for creating a safe and welcoming environment!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. First impressions matter, especially in retail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the role.
We think you need these skills to ace Shift Lead: Guide the Team, Ensure Safety & Service
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past – we love hearing about those moments!
Highlight Your Safety Awareness: As a Shift Lead, ensuring safety is key. Make sure to mention any relevant experience you have in maintaining a safe environment, whether it’s in retail or another field. We want to know how you prioritise safety for both customers and colleagues.
Be Yourself: We’re looking for someone who can lead with authenticity. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how that can contribute to our diverse team atmosphere.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, do some research on the home improvement retailer. Understand their values, mission, and what sets them apart in Clacton-On-Sea. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Customer Service Skills
As a Shift Lead, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can create a welcoming atmosphere and ensure safety while providing excellent service.
✨Safety First: Be Prepared to Discuss Protocols
Since ensuring a safe shopping environment is crucial, be ready to talk about safety protocols you've implemented or followed in previous roles. Highlight any training or certifications you have that relate to safety in a retail setting.
✨Show Your Leadership Qualities
As you'll be guiding a team, it's important to showcase your leadership skills. Prepare to discuss how you motivate and support your team, handle conflicts, and ensure everyone works together effectively. Use specific examples to illustrate your points.
