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- Tasks: Lead store operations and ensure a safe, customer-focused environment.
- Company: Top home improvement retailer with a commitment to exceptional service.
- Benefits: Generous holiday entitlement, pension scheme, and competitive salary.
- Why this job: Join a passionate team and make a difference in customer experiences.
- Qualifications: Strong decision-making skills and a love for teamwork.
- Other info: Exciting opportunity for growth in a dynamic retail environment.
The predicted salary is between 26600 - 28900 £ per year.
A leading home improvement retailer is seeking a Shift Lead to oversee store operations in St Andrews. The role emphasizes ensuring a safe environment and delivering exceptional customer service.
Ideal candidates are passionate about customers, enjoy team collaboration, and have strong decision-making skills.
This position offers a salary of £27,709.50 per annum and includes benefits such as a pension scheme and generous holiday entitlement.
Shift Lead — Customer-Focused Store Leader (6.6 Weeks Holiday, Pension) employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead — Customer-Focused Store Leader (6.6 Weeks Holiday, Pension)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the retailer's values and mission. This way, you can show how your passion for customer service aligns with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your decision-making skills and teamwork experience, as these are key for the Shift Lead role.
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look professional yet approachable. A smart appearance can help convey your commitment to delivering exceptional customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Lead — Customer-Focused Store Leader (6.6 Weeks Holiday, Pension)
Some tips for your application 🫡
Show Your Passion for Customers: When writing your application, make sure to highlight your love for customer service. We want to see how you’ve gone above and beyond to create a great experience for customers in your previous roles.
Teamwork Makes the Dream Work: Emphasise your ability to work well in a team. Share examples of how you’ve collaborated with others to achieve goals or solve problems. We value team players who can lead and inspire!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Shift Lead role. Make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, take some time to research the home improvement retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Passion
As a Shift Lead, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your commitment to delivering outstanding service.
✨Emphasise Team Collaboration
This role requires strong teamwork skills. Be ready to discuss how you've successfully collaborated with others in previous positions. Share specific instances where your teamwork led to positive outcomes, as this will resonate well with the interviewers.
✨Prepare for Decision-Making Scenarios
Given the emphasis on decision-making in this position, think of situations where you had to make tough choices. Be prepared to explain your thought process and the impact of your decisions. This will showcase your ability to lead effectively under pressure.
