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- Tasks: Help customers with click-and-collect and home delivery services while ensuring efficiency and safety.
- Company: Join the diverse and inclusive team at B&Q, a leading home improvement retailer.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Why this job: Be part of a supportive team where your contributions are valued and you can grow.
- Qualifications: Organised, friendly, and comfortable with heavy lifting and new technology.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for career development.
The predicted salary is between 12 - 16 £ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm
Employment type: Part‑time (22.5 h per week)
Contract: 3‑month fixed term
Hourly rate (UK Notional): £12.71 per hour
Shift hours: Monday – Sunday, 7.00am – 10.00pm
Location: B&Q Queens Road, Sheffield
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital, but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one‑hour click‑and‑collect service.
What We Need
You’re an organised and analytical thinker, capable of prioritising your time and keeping things simple. You’ll support courier, click‑and‑collect, and home delivery services where products range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is key, and you’ll be willing to use new technology and learn new ways of working. You’re also flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
If you need recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Store to Home Picker in Sheffield employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences related to the Store to Home Picker role.
✨Tip Number 3
Show off your customer service skills! Since this role is all about interacting with customers, be ready to share examples of how you've provided excellent service in the past. Highlight your friendly communication style and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Store to Home Picker in Sheffield
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that!
Tailor Your Application: Make sure to tailor your application to the Store to Home Picker role. Highlight any relevant experience you have, especially in customer service or handling products. We love seeing how your skills match what we need, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff. This will help us see your key strengths quickly and easily!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be!
How to prepare for a job interview at B&q
✨Know the Job Inside Out
Before your interview, make sure you understand the role of a Store to Home Picker. Familiarise yourself with the responsibilities, such as supporting click-and-collect services and handling various products. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this job involves interacting with customers, practice how you'll communicate effectively. Think about examples where you've built relationships or provided excellent customer service. Being friendly and confident will go a long way in making a great impression.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you prioritise tasks and stay organised, especially when managing multiple responsibilities. You might want to share specific examples from past experiences where your analytical thinking helped you succeed in a busy environment.
✨Be Ready for Flexibility Questions
Given the need for flexibility in shifts, be prepared to discuss your availability and willingness to work weekends and evenings. Highlight any previous experience where you adapted to changing schedules or learned new technologies quickly, as this will show you're a great fit for the role.