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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer service and drive sales growth.
- Company: Leading home improvement retailer in Scarborough with a focus on team excellence.
- Benefits: Competitive salary, bonus schemes, wellness programs, and employee engagement initiatives.
- Why this job: Join a dynamic team and make a real impact on customer experiences and sales success.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting opportunities for career advancement in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading home improvement retailer in Scarborough is seeking a Sales & Service Team Manager to lead and inspire teams across various store operations. The ideal candidate will foster a culture of sales excellence while ensuring exceptional customer service and team coordination.
Key responsibilities include:
- Managing safety protocols
- Driving employee engagement
Alongside a competitive benefits package including bonus schemes and wellness programs.
Sales & Service Team Leader - Drive Experience & Growth in Scarborough employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Team Leader - Drive Experience & Growth in Scarborough
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. We can learn a lot from their experiences and maybe even get a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent achievements. We want to show that we’re not just interested in the role, but also in being part of their success story.
✨Tip Number 3
Practice makes perfect! We should rehearse common interview questions and our responses. This will help us feel more confident and articulate when discussing how we can drive sales excellence.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can go a long way in keeping us top of mind. Plus, it shows we’re genuinely interested in the position.
We think you need these skills to ace Sales & Service Team Leader - Drive Experience & Growth in Scarborough
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales and customer service shine through. We want to see how you can inspire teams and drive results, so share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Sales & Service Team Leader role. We love it when candidates connect their skills and experiences directly to what we’re looking for in this position.
Highlight Team Coordination Skills: Since this role involves leading teams, be sure to emphasise your experience in team coordination and employee engagement. We want to know how you've successfully managed teams in the past and fostered a positive work environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, make sure you research the home improvement retailer thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Sales & Service Team Leader, you'll need to demonstrate your ability to inspire and manage teams. Prepare examples from your past experiences where you've successfully led a team, improved sales, or enhanced customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Since the role focuses on exceptional customer service, be ready to discuss how you've handled challenging customer situations in the past. Highlight your strategies for ensuring customer satisfaction and how you can instil this culture within your team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their expectations for the role, team dynamics, and how they measure success. This shows that you're proactive and genuinely interested in contributing to their goals.
