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- Tasks: Become a home improvement expert, helping customers with their projects and providing top-notch service.
- Company: Join B&Q, a leading home improvement retailer with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement; teamwork skills are a must.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
Part time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - pm
UK Notional hourly rate £12.71 per hour
B&Q Scarborough
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
What's the job?
Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor in Scarborough employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Scarborough
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories during your interview will demonstrate your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be working closely with others, prepare to discuss how you collaborate effectively. Share instances where you've contributed to a team goal or helped a colleague out—this will highlight your fit for the B&Q culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor in Scarborough
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for creating a better living space. This will help us understand why you’d be a great fit for the Customer Advisor role.
Be Friendly and Approachable: Since customer service is key, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've helped others in the past. We want to know that you’re someone who gets a buzz from assisting customers!
Highlight Your Teamwork Skills: We value teamwork at B&Q, so don’t forget to mention your experience working in a team. Whether it’s in previous jobs or group projects, show us how you collaborate and support your colleagues. This will demonstrate that you can thrive in our team-oriented environment.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s straightforward and ensures we receive all the necessary information. Plus, it shows you’re tech-savvy and ready to embrace new ways of working!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by the company. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so be ready to share those stories!
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and stock management, express your eagerness to learn during the interview. Share any experiences where you quickly picked up new skills or technologies, as this will demonstrate your adaptability.
✨Emphasise Teamwork
This role requires working closely with others, so highlight your teamwork abilities. Prepare to discuss how you've collaborated with colleagues in the past and how you can contribute to a positive team environment at B&Q.