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For Companies At a Glance
- Tasks: Lead a diverse team to boost customer experience and sales performance.
- Company: Popular home improvement retailer with a focus on inclusivity.
- Benefits: Competitive salary, bonuses, award-winning pension, and generous holiday leave.
- Why this job: Inspire excellence and growth while making a real impact in customer service.
- Qualifications: Passion for customer service and strong team leadership skills.
- Other info: Join a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24800 - 27500 £ per year.
A popular home improvement retailer is seeking a Sales & Service Team Manager for its Tottenham location. This role focuses on leading a diverse team to enhance customer experience and sales performance. The successful candidate will oversee operations while fostering an inclusive culture.
Attractive benefits include:
- Competitive salary of up to £41,428.94
- Company bonuses
- Award-winning pension scheme
- Extensive holiday leave
Applicants should be passionate about customer service and team leadership.
Sales & Service Team Lead: Inspire Excellence & Growth employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Team Lead: Inspire Excellence & Growth
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with them. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or improved customer service. We want to hear how you’ve made a difference, so be ready to share those moments.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics or how success is measured. It’s a great way to demonstrate your passion for leading a diverse team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales & Service Team Lead: Inspire Excellence & Growth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and team leadership shine through. We want to see how you inspire excellence and growth in others!
Tailor Your CV: Make sure your CV is tailored to the Sales & Service Team Lead role. Highlight relevant experience and skills that align with leading a diverse team and enhancing customer experience.
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your unique approach to fostering an inclusive culture within a team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at B&q
✨Know Your Customer Service Stuff
Make sure you brush up on the latest trends in customer service and sales performance. Be ready to share examples of how you've enhanced customer experiences in previous roles, as this will show your passion for the field.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you foster an inclusive culture within a team. Think of specific instances where you've successfully led a diverse group and improved team dynamics.
✨Understand the Company Culture
Research the retailer's values and mission. During the interview, align your answers with their culture, demonstrating that you’re not just a fit for the role but also for the company as a whole.
✨Ask Insightful Questions
Prepare thoughtful questions about the team and the company's approach to customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
