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- Tasks: Become a home improvement expert, helping customers with their projects and providing excellent service.
- Company: Join B&Q, a leading home improvement retailer with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement; teamwork skills are a must.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
Part time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - pm
UK Notional hourly rate £12.71 per hour
B&Q Leamington Spa
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand your skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor in Royal Leamington Spa employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Royal Leamington Spa
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect your own experiences with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past where you've gone above and beyond for a customer. Being able to share these stories will show that you're not just about sales, but genuinely care about helping others.
✨Tip Number 3
Be ready to showcase your teamwork! Since you'll be working in a team environment, prepare to discuss how you've collaborated with others in previous roles. Highlighting your flexibility and willingness to learn will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really interested in joining the B&Q family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Advisor in Royal Leamington Spa
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork, customer service, and a willingness to learn new things.
Be Friendly and Approachable: We value a friendly vibe, so make sure your application reflects your personality! Use a warm tone and express your eagerness to connect with customers and help them on their home improvement journeys.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with B&Q.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common customer queries and think about how you would respond. This will show your passion for the role and help you stand out as a knowledgeable candidate.
✨Show Your Personality
As a Customer Advisor, being friendly and approachable is key. During the interview, let your personality shine through. Share anecdotes that highlight your customer service skills and your enthusiasm for helping others. Remember, they want to see how you connect with people!
✨Demonstrate Team Spirit
B&Q values teamwork, so be ready to discuss your experiences working in a team. Think of examples where you collaborated effectively or helped resolve conflicts. This will show that you can thrive in a team environment and contribute positively to their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they support employee wellbeing. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.