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- Tasks: Guide customers in their home improvement projects and ensure a fantastic store experience.
- Company: Join B&Q, a leader in home improvement with a supportive team culture.
- Benefits: Earn £13.25 per hour, enjoy flexible shifts, and gain valuable skills.
- Why this job: Be part of a team that helps customers create homes they love.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Part-time role with opportunities for skill development and teamwork.
The predicted salary is between 13 - 16 £ per hour.
Shifts available Saturday- Sunday, 05.15am - 21.45pm
UK Notional hourly rate £13.25 per hour (Inclusive of an £0.54 per hour, store specific location allowance)
B&Q Romford
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Overview
- Part time – 15 hours per week
- 3‑Month Fixed Term Contract
What’s the job?
Join our team and become an expert advisor, a guide for customers and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and ensuring the store looks great. You’ll be trained in paint‑mixing and cutting timber, but delivering great customer service will be your main aim.
What We Need
Happy to help, eager to learn and slightly obsessed with home improvement – you’ll fit in at ease. You are friendly, outgoing, and get a buzz from helping others. You will enjoy expanding your skills with new technology and learning new ways of working, thrive in a team environment, and remain flexible to work a rota that includes weekends, evenings.
Customer Advisor in Romford employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Romford
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Familiarise yourself with their values and recent projects. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your customer service skills and your passion for home improvement. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. A neat appearance shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Customer Advisor role!
We think you need these skills to ace Customer Advisor in Romford
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like customer service or teamwork.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research B&Q and their values. Understand their mission of helping customers improve their homes and how you can contribute to that. This will show your genuine interest in the role and help you connect with the interviewer.
✨Show Your Customer Service Skills
As a Customer Advisor, delivering great customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your ability to handle various situations and your passion for helping others.
✨Be Ready for Practical Questions
Expect questions about home improvement and stock management. Brush up on basic knowledge of paint mixing and timber cutting, as well as how you would set up displays. Showing that you're eager to learn these skills will impress the interviewer.
✨Emphasise Teamwork and Flexibility
Since the role requires working weekends and evenings, highlight your flexibility and willingness to work in a team. Share experiences where you've collaborated with others or adapted to changing schedules, as this will align with what they’re looking for in a candidate.