At a Glance
- Tasks: Maintain compliance databases and support onboarding of quality installers.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: £26,000 salary, hybrid working, 6.6 weeks holiday, and private healthcare.
- Other info: Be part of a diverse team that values inclusion and offers excellent career growth.
- Why this job: Make a real impact by ensuring customer safety and compliance in installations.
- Qualifications: Attention to detail, communication skills, and knowledge of installation services preferred.
The predicted salary is between 26000 - 26000 £ per year.
8 month FTC – Occasional Saturday work as part of the shift rota. Location: Doncaster. We believe anyone can improve their home to make life better. We equip our stores, people and entire business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Recruitment & Compliance Administrator and you’ll be a big part of this.
Overview
£26,000 + Pension + Private Healthcare + ShareSave + 6.6 weeks holiday + Hybrid Working (4 days per week in the office/1 WFH)
Role Purpose
Ultimately to keep our customers safe and our work legal by maintaining accurate information in the IT systems used by installations, ensuring accurate vendor information is held and that relevant processes are carried out to ensure B&Q only uses compliant vendors in their customers’ homes.
Responsibilities
- Accurately maintain the compliance database.
- Support store colleagues with onboarding quality installers, including contributing to installer inductions.
- Process recruitment packs for installers, liaising with Installer, Stores, Finance and Vendor teams to ensure all documentation received meets B&Q requirements.
- Validate compliance and set up new installation vendors.
- Track, monitor and report on audit findings by external parties.
- Receive and respond to queries from installers and colleagues relating to compliance matters.
- Achieve key objectives.
- Run exception reports and distribute them to ensure customer safety.
- Proactively monitor installer quality using feedback from NPS surveys and support colleagues.
- Review, interpret and present customer and installer data to understand root causes and improve quality.
- Utilise data to explore and suggest process improvements.
- Perform other duties from time to time as reasonably required.
- Adhere to all policies and procedures relevant to the role.
Key Business Relationships
Internal
- Store colleagues
- Installation support colleagues
- Invoicing and Payment team
- Store Support Office (Commercial, Supply Chain, QA)
- Installers
- Finance
External
- Installers
- Industry bodies
- Competent Persons Schemes
- Gas Safe Register
Qualifications
- Knowledge of the installation service industry preferred.
- Knowledge of kitchen, bathroom and bedroom installations and products preferred.
- Working knowledge of MS Office applications.
- Excellent attention to detail, numerical and data entry skills.
- Methodical and logical thinker.
- Confident communicator.
- Resilient under pressure.
- Flexible working with rota’d Saturdays and Bank Holidays.
What's in it for me?
As part of a great team you’ll be valued for who you are. B&Q is committed to making the business more diverse and representative of the communities we serve, ensuring everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. Our comprehensive benefits package includes an award‑winning pension scheme, bonuses, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more.
To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Recruitment & Compliance Administrator (8-month FTC) employer: B&q
B&Q is an exceptional employer that values diversity and inclusion, ensuring every team member feels a sense of belonging. With a comprehensive benefits package including a competitive salary, generous holiday allowance, and opportunities for professional growth, you will be part of a supportive work culture that prioritises employee wellbeing and development. Located in Doncaster, this role offers a hybrid working model, allowing for flexibility while contributing to a meaningful mission of helping customers create their ideal homes.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment & Compliance Administrator (8-month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to keeping customers safe and compliant. Tailor your answers to show you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with compliance and data management clearly and concisely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Recruitment & Compliance Administrator (8-month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Recruitment & Compliance Administrator role. Highlight any relevant experience in compliance, data management, or the installation service industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at B&Q. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail:Since this role involves maintaining accurate information, it's crucial to demonstrate your attention to detail. Double-check your application for any typos or errors before hitting send. We appreciate precision!
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at B&q
✨Know Your Stuff
Make sure you brush up on the installation service industry and the specific products related to kitchens, bathrooms, and bedrooms. Being knowledgeable about these areas will show that you're genuinely interested in the role and can contribute effectively.
✨Show Off Your Attention to Detail
As a Recruitment & Compliance Administrator, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference. This could be anything from maintaining databases to ensuring compliance with regulations.
✨Communicate Confidently
You’ll need to liaise with various teams and external parties, so practice clear and confident communication. Think of scenarios where you've successfully communicated complex information and be ready to share those during the interview.
✨Be Ready for Data Discussions
Since the role involves tracking and reporting on audit findings, be prepared to discuss how you've used data in previous roles. Bring examples of how you've interpreted data to drive improvements or solve problems, as this will highlight your analytical skills.
