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For Companies At a Glance
- Tasks: Create and manage exciting promotional campaigns across digital platforms.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness perks.
- Why this job: Be part of a dynamic team that drives customer engagement and sales.
- Qualifications: Experience with eCommerce tools and strong communication skills.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Permanent role for a Promotions Specialist at B&Q in Southampton Store Support Office (SSO). From £29,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working. Southampton, Store Support Office.
We believe anyone can improve their home to make life better. From our Southampton Store Support Office we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Promotions Specialist and you’ll be a big part of this.
Role purpose
To support category specific trading initiatives by executing promotions across the three websites. This involves setting up item and order level digital promotions within the current promotions engine, and planning and executing promotional messaging across relevant pages.
What’s the job?
- Create, configure, and manage all promotional campaigns within the ATG platform, ensuring accuracy and alignment with business objectives.
- Support the planning, setup, and execution of customer-facing promotional journeys across digital touchpoints, ensuring a seamless and engaging experience.
- Collaborate with trading, marketing, and digital teams to implement promotions that drive commercial performance and align with broader campaign activity.
- Respond to ad hoc promotional and merchandising requests to support in-week trading opportunities and short-term commercial needs.
- Monitor, track, and report on promotion performance using relevant analytics tools, drawing insights to optimise future activity.
- Ensure all promotional content is QA’d, published on time, and functioning correctly across relevant devices and channels.
- Partner with the digital content and UX teams to ensure promotional messaging is clearly communicated and enhances customer experience.
- Assist in identifying and testing new promotional mechanics and journeys using a data-led, test-and-learn approach.
- Maintain documentation and process guides related to promotional setup within ATG to support internal knowledge sharing and training.
- Proactively flag issues or risks in promotional setup and work cross-functionally to resolve them quickly and effectively.
What We Need
- Ability to use ATG, CMS and eCommerce tools
- Ability to confidently use digital insights tools to identify key data to inform decision making
- Strong attention to detail and ability to multi-task
- Strong communicator with the ability to present work to a range of audiences
- Ability to build relationships across digital teams and influence wider plans
- Well organised with strong planning skills
- Ability to take initiative and proactively seek opportunities
- Understanding of the Digital customer and their needs
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Marketing and Sales
- Industries: Retail
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Promotions Specialist employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Promotions Specialist
✨Tip Number 1
Get to know the company inside out! Research B&Q's values, recent promotions, and their approach to customer experience. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to promotions and digital marketing. Think about how your skills align with the job description and be ready to share specific examples of your past work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the B&Q family. Good luck!
We think you need these skills to ace Promotions Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Promotions Specialist role. Highlight your experience with digital promotions and any relevant tools like ATG or CMS. We want to see how your skills align with what we’re looking for!
Showcase Your Attention to Detail: In this role, attention to detail is key! Use specific examples in your application that demonstrate how you've successfully managed promotional campaigns or projects in the past. This will help us see your capability in action.
Communicate Clearly: Your written communication skills are super important for this position. Make sure your application is clear, concise, and free of errors. We appreciate a well-structured application that reflects your ability to present information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about B&Q and our values!
How to prepare for a job interview at B&q
✨Know Your Tools
Familiarise yourself with the ATG platform and any eCommerce tools mentioned in the job description. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used digital insights tools in the past. Bring examples of how you've tracked and reported on promotional performance, and be ready to discuss how you used data to optimise campaigns.
✨Communicate Clearly
As a Promotions Specialist, you'll need to collaborate with various teams. Practice explaining your ideas clearly and concisely, as well as how you’ve successfully influenced others in previous roles.
✨Be Proactive
Demonstrate your initiative by discussing times when you've identified opportunities or resolved issues quickly. This shows that you can take charge and contribute positively to the team’s success.