Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join a diverse and inclusive team at B&Q.
- Benefits: Competitive salary, generous holiday, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and great at teamwork.
- Other info: Flexible hours with opportunities for personal growth and community representation.
The predicted salary is between 24000 - 36000 £ per year.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor in Perth employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Perth
✨Tip Number 1
Get to know the company! Before your interview, dive into B&Q's values and culture. This will help you connect your experiences with what they stand for, showing that you're not just another candidate but a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Show your enthusiasm for home improvement! Whether it's a DIY project or a recent trend you've noticed, bring it up in conversation. This will demonstrate your genuine interest and make you stand out as someone who truly belongs in the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Advisor in Perth
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for the field. We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers with their projects.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. We’re looking for friendly and outgoing individuals who thrive on helping others. Use specific examples to demonstrate how you've gone above and beyond for customers in the past.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Write in a way that feels natural to you, and don’t hesitate to share what makes you unique. We want to get to know the real you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by the company. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your People Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – these stories will resonate well during the interview.
✨Be Ready to Learn
The job mentions training in paint-mixing and timber cutting, so express your eagerness to learn new skills. Share any experiences where you quickly adapted to new technologies or processes, highlighting your flexibility and willingness to grow.
✨Embrace Team Spirit
Teamwork is essential in this role, so be prepared to discuss how you work well with others. Think of examples where you collaborated successfully with colleagues, especially in busy environments. This will demonstrate that you're a great fit for their team-oriented culture.
