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- Tasks: Ensure the store is stocked and inspire customers with new ideas.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Be part of a diverse team that values your contributions and growth.
- Qualifications: Great communication skills and a team player mindset.
- Other info: Flexible shifts with opportunities for skill development and career progression.
The predicted salary is between 12 - 13 £ per hour.
Permanent Contract
Shifts: Monday, Tuesday, Thursday, and Friday 8:00 - 16:30
UK Notional hourly rate: £12.71 per hour
B&Q Penrith
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What We Need
A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
If you need any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Customer Advisor - Stock flow in Penrith employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Stock flow in Penrith
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help customers create a home they love.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor, you'll need to communicate clearly and effectively. Try role-playing common customer scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and adapt to different situations, as this is key for the Stock Flow role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the B&Q careers page. This way, you can stay updated on your application status and explore other opportunities that might interest you.
We think you need these skills to ace Customer Advisor - Stock flow in Penrith
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can inspire others to create a home they love, so share any relevant experiences that highlight your passion for customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate organised and analytical thinkers, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Tailor Your Application: Make sure to customise your application for the Stock Flow Customer Advisor position. Highlight your teamwork skills and any experience with stock management or retail, as these will show us you’re ready to jump in and contribute from day one.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Stock Flow Customer Advisor entails. Familiarise yourself with the responsibilities, such as stock management and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. Think about times when you’ve helped customers or worked as part of a team to solve problems.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this position. Come prepared with examples of how you've managed tasks efficiently in previous jobs. You might want to discuss any tools or methods you use to stay on top of your workload, especially in a fast-paced setting.
✨Be Ready to Discuss Flexibility
Since the role requires working various shifts, be prepared to talk about your availability and willingness to adapt. Highlight any previous experiences where you’ve successfully adjusted to changing schedules or worked as part of a flexible team.
